Job details
"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS""Why work for Banyan Tree Doha?Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.Job DescriptionPrimary Responsibilities:Assisting with the overall operation of the hotel during the night time hoursAttending to guests' needs and requirements including check in and check out proceduresMaintain presentation of key front of house areas to include some cleaning dutiesHandle telephone enquiries including basic hotel reservationsEnsuring all systems, processes, and SOP's are up-to-date and are regularly reviewedUndertake night audit proceduresResponsible for the security and integrity of property and guests whilst on duty, whilst adhering to company policy and legislationActing as a lobby host at key timesEnsuring the team are performing tasks to the departmental SOP'sFollowing up guest complaints and take appropriate guest recovery actionEnsuring cash handling processes are followed at all timesEnsuring that all documentation used during the Customer Journey is on-brand in deliveryQualificationsQualifications:Previous experience in a similar hospitality operation and specially working at nightA responsible and detail led approach to tasksAbility to work aloneTo have a great personality and be genuine, approachable and attentiveExcellent spoken and written English.Computer literacy including experience of hotel PMSAbility to remain calm whilst under extreme pressure or in emergency situationsPhysical fitnessExperience of supervising the work of othersAdditional InformationWhat is in it for you?Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world! 1. First name * 2. Last name * 3. Email * 4. Phone * 5. Resume *. We accept .pdf, .doc, and .docx formats. * these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *
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