Operations / Documentation Officer

We are recruiting to fill the position below: Job Title: Operations / Documentation Officer Location: Lagos Employment Type: Full-time Role Responsibilities

• Retrieve information from shipping companies concerning the ETA of the vessels.
• Monitor that the payment processes for the shipment are complete and accurate.
• If applicable, confirm telex release or otherwise the original bill of lading.
• Maintain business relationships with shipping company representatives and terminal operators.
• Liaise and collaborate with the documentation department to facilitate a speedy capturing process.
• When required, request terminal charges from terminal owners (APMT, Port & Cargo, etc)
• Make necessary preparations for the customs examination of the shipment
• Consistently collaborate with the team in learning and understanding the kinds of cargo that may be applicable and the processes involved for timely clearance.
• Complete processes required with the customs office to initiate the shipment examination
• Collaborate with the team in ensuring the proper positioning of the containers.
• Maintain up-to-date information on the custom rates for different cargos.
• Other responsibilities as required by the business process.

• Minimum of First Degree from a recognized institution. (2’2)
• 2-3 years hands on experience as an operations/documentation officer in the frieght forwarding industry.
• Must be tech savvy (Outlook, MS Word, Excel, PPT, V-look Up etc)
• Practical experience in all port activities, ranging from clearing, shipping, maritime and customs duties.
• Must be physically fit and be able to withstand pressure.
• Must be able to take initiative and can apply discretion
• Ability to work in a team and follow laid-down instructions
• Must be dedicated and open to learning new things.
• Impressive communication manners.