Senior Specialist - UX (Remote)

Are you a UX ninja who can slice through user problems with your sharp design skills Do you have a keen eye for detail and a knack for finding creative solutions Do you love digging into user needs, behaviours, and emotions If you answered yes to these questions, then you might be the perfect fit for our UX researcher and designer position! About Udhyam: Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual's potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world. Our programs:

• Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted :24,00,000 learners across 12 Indian states.
• Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled up to a 27% income uplift for 5000+ entrepreneurs.

The goal for Udhyam is to build a thriving and supportive ecosystem, where every individual feels empowered to define their own path. About Product & UX @Udhyam: The heart of an NGO, the mind of an enterprise and the pace of a start-up. Rolled into one, this explains a bit about the kind of organisation (& team) we are. We are committed to the bigger picture of doing work which has lasting value and deep impact. As an organisation, we value the spirit of experimentation, high ownership and collaboration. We are also focused on scale and speed. Ours is a small and high-impact team. We are zealous about customer centricity and our passion to make a difference is matched with our empathy. In everything we do, we endeavour to pursue excellence. We are on a happy journey to Make Bharat Entrepreneurial through our education and livelihood programs. On the days we are in office (we are a hybrid working organisation currently) it's a rocking party with everyone else joining the laughter and the fun. There is always food (for thought too), loud discussions and roaring conversations. Yes, we also choose to burn the midnight oil to honour the commitments we make. As a UX Researcher and Designer for b2c products, you will:

• Plan and conduct user research and market analysis to identify user needs, pain points, and opportunities ????
• Create and test prototypes and wireframes to validate design concepts and assumptions ????
• Conduct usability testing. Implement and iterate on your design solutions based on user feedback and best practices ????
• Design user interfaces and interactions that are intuitive, engaging, and effective ❤️
• Interpret data and qualitative feedback for an evidence-based design ‍♂️
• Communicate and present your research findings and design decisions to various audiences ????
• Create user stories, personas, and storyboards ????
• Collaborate with product managers, developers, and other stakeholders to ensure alignment, consistency and implement design solutions ????
• Determine information architecture and create sitemap ????

To qualify for this role, you should have:

• Minimum 3 years of experience as a UX researcher and designer (or similar role) ????
• Portfolio of UX research and design projects that blows us away ????
• Proficient in UI design tools such as Sketch, Figma, or Adobe XD (you can make anything look good) ????
• Proficient in UX research methods and tools (you know your way around surveys, interviews, observations, etc.) ????
• Degree in Human-Computer Interaction, Design, Psychology, or related field (or equivalent experience) ????
• Ability to work independently and in a team (you can fly solo or with a flock) ????

To rock this role, you should have:

• Customer-centric and user-focused mindset. You should be able to empathise with customers and understand their needs and wants. You should be obsessed with creating products that customers love and that make a positive difference in their lives. ❤️
• Creative and be able to think differently in a constrained environment. You should be able to come up with new ideas and solutions that wow users. ????
• Leadership and collaboration skills. You should be able to lead, influence, and work well with cross-functional teams to uncover, craft captivating and compelling stories. You should be able to inspire, motivate, and empower others. ????
• Excellent communication and presentation skills with focus on Storytelling. You should be able to charm the socks off anyone with your words and visuals. ????
• Attention to detail and creativity (you don't miss a thing and you always have fresh ideas)

To ace this role, you should have:

• High agency and have the ability to find innovative ways of prototyping to validate the problems and solutioning before they go to the development phase. ❤️
• Passion and enthusiasm for building products that customers love and that make a positive difference in their lives. ????
• Curiosity and eagerness to learn new things and keep up with the latest trends and technologies in the product and industry space. ????
• Flexibility and adaptability to fast changing customer needs, market conditions, and business priorities. ????
• Data-driven and customer-oriented mindset, with the ability to balance intuition and evidence in making design decisions.‍♂️
• Growth-oriented and feedback-seeking mindset, with the ability to learn from failures and improve continuously. ????

If this sounds like you, we would love to hear from you. Please apply now and send us your resume and portfolio. Bonus points if you can share a link to your favourite b2c product and explain why you love it. We can't wait to meet you! Join Udhyam and contribute to building a thriving and supportive ecosystem where individuals are empowered to define their own paths. Let's co-create a caring world together! ????