Job details
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.To keep the innovation journey going, the Group has set up 'The Greenhouse', which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.Job RoleOrganizational:Follow all relevant accounting policies, processes and standard operating procedures so that work is carried out in a controlled and consistent mannerOperational:Implement activities under close supervisionEscalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a mannerSend letters to customers about their outstanding duesCount and check collections received from customers and ensure 100% reconciliationFollow up on dispute charges and prepare the customer statementImplement company policy in terms of credit facilities such as credit amount and credit periodFacilitate the timely processing of invoice corrections and other account adjustments as well as allocating payments to the correct invoicesCommunicate payment delays to sales department to hold deliveries and servicesAnalyze bank statements and balance sheet for high profile customers and propose credit application for themReport any discrepancy or un-remitted amount for future action from the managementParticipate in relevant projects and community activities as and when needed
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