Strategic Partner Manager, APAC
Job details
Full-time, Sydney | Australia-remote, AU Are you ready to trade your job for a journey ? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,500+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started! With over 1,100+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: We, at Flywire, are seeking a dynamic individual for the role of Strategic Partner Manager, EDU APAC. You’ll be part of a team who is focused on identifying and driving new strategic relationships for our Education vertical. What does this take? We are looking for someone who:
- Passionately drives client satisfaction by cultivating strong and impactful relationships
- Thinks strategically and works collaboratively with other FlyMates, while tirelessly executing on your own goals and responsibilities
- Communicates effectively - at the heart of every great teammate at Flywire is the ability to communicate your vision effectively, specifically with audiences which include both internal stakeholders and external partners
- Creatively executes on the corporate strategic vision
- Develop a market-specific partner strategy with regional stakeholders to creatively execute on regional revenue goals using new and existing partnerships.
- Manage partner portfolio, revenue growth goals, and regular reporting requirements.
- Create and deliver regular partnership performance reviews to identify mutually appealing opportunities for growth and to drive further value for Flywire clients.
- Develop internal and external promotional campaigns to increase revenue lift, visibility, and pipeline activity.
- Establish a regular cadence and standing meetings with partners to ensure strong relationships and continued collaboration.
- Coordinate with cross-functional teams to ensure lifecycle management is working effectively in the organization. Propose and execute enhancements to streamline, as necessary.
- Escalate customer care and relationship management requests to the partners or internal teams, as required.
- Drive product requests to support the development of partner ecosystem.
- Attend industry conferences, lectures and trainings to continue building awareness
- Support the Director of Global Strategic Partnerships in any capacity necessary to build and grow the business.
- 3-5 years partnership management, sales, relationship management, or business development experience.
- Experience in building strategic relationships or consultative sales; the ability to build rapport quickly and meet the specific customer needs with effective solutions.
- Strong interpersonal, analytical and planning skills
- Fluency in English. Additional fluency in Japanese or Korean will be a plus
- Willingness to travel up to 25% of the time
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
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