Customer Service Specialist

Are you ready to embark on a rewarding journey where your passion for customer satisfaction shines?

24th April, 2024

Are you ready to embark on a rewarding journey where your passion for customer satisfaction shines? We're seeking a talented individual like you to join a dynamic team. This established food manufacturer is proud of their culture, where their employees are encouraged to thrive and develop in a friendly and supportive environment. Here you’ll be the linchpin in their customer service delivery. From managing orders, coordinating logistics to chasing up raw materials across the supply chain, you'll be instrumental in ensuring their customers receive a top-notch service at every touchpoint. Making extensive use of the central CRM, tailored specifically to their business, you’ll be highly adept and confident using Excel, including pivot tables and data manipulation. Your Role:

• Delight customers with exceptional support.
• Take charge of stock management and timely deliveries.
• Be the voice of our products, sharing updates and promotions.
• Drive efficiency in logistics and transportation.
• Build strong relationships with customers, meeting their needs and exceeding expectations.
• Contribute to our culture of continuous improvement.

24th April, 2024

Are you ready to embark on a rewarding journey where your passion for customer satisfaction shines? We're seeking a talented individual like you to join a dynamic team. This established food manufacturer is proud of their culture, where their employees are encouraged to thrive and develop in a friendly and supportive environment. Here you’ll be the linchpin in their customer service delivery. From managing orders, coordinating logistics to chasing up raw materials across the supply chain, you'll be instrumental in ensuring their customers receive a top-notch service at every touchpoint. Making extensive use of the central CRM, tailored specifically to their business, you’ll be highly adept and confident using Excel, including pivot tables and data manipulation. Your Role:

• Delight customers with exceptional support.
• Take charge of stock management and timely deliveries.
• Be the voice of our products, sharing updates and promotions.
• Drive efficiency in logistics and transportation.
• Build strong relationships with customers, meeting their needs and exceeding expectations.
• Contribute to our culture of continuous improvement.

What You Bring:

• Excel wizardry that sets you apart.
• Familiarity with ERP software is a bonus.
• A knack for navigating customs and certifications.
• A genuine passion for making customers happy.
• Stellar communication skills and a knack for organization.
• The ability to thrive both independently and as part of a collaborative team.
• Flexibility to adapt and grow in a fast-moving environment.

Your experience could come from supply chain, logistics or demand planning in a similar fast-moving environment, where proactive problem solving is second nature. For your chance to become a pivotal player in commitment to stellar customer service and ongoing improvement, send your CV today, highlighting your key achievements.Apply For Job

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