CX Product Manager with B2C Experience

CX Product Manager with B2C Experience Reports to: Head of Product Role type: Full Time Location: Singapore (hybrid), China (on-site) , Indonesia, India, Australia or New Zealand (remote) About Atlas Atlas is a leading innovator in the field of airline industry, dedicated to delivering exceptional customer experiences. We are looking for a Product Manager to join our dynamic team and lead the development of B2B applications in the airline ticketing domain. About this role We are looking for a seasoned Product Manager with a background in consumer products to join our team. The candidate will be responsible for overseeing our website and crafting outstanding customer experience designs. This role requires a balance of technical proficiency and creative flair. Key Responsibilities – Lead the development and implementation of product strategies for our website and business process tools, ensuring alignment with customer needs and company goals. – Collaborate with cross-functional teams to design, prototype, and iterate on user interfaces that enhance customer interaction and satisfaction. – Conduct market research to understand customer behavior and preferences in the B2B space, with an emphasis on customer experience principles. – Manage the product lifecycle from conception through launch and post-launch analysis. – Utilize data analytics to inform decision-making and measure the effectiveness of product enhancements. – Ensure that all product initiatives consider both the user experience and technical implementation. Key Qualifications & Experiences – Proven experience as a Product Manager, with a portfolio that includes consumer-facing products. – Strong command of the English language; proficiency in Chinese is desirable. – Demonstrable experience in UI design, with a keen eye for aesthetics and user-friendly interfaces. – Ability to work collaboratively in a fast-paced and diverse environment. – Excellent problem-solving, organizational, and analytical skills. – A bachelor’s degree in a relevant field (e.g., Business, Marketing, Design, Computer Science). If you are up for the challenge, please email us at careers@atlaslovestravel.com. Tell us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV. #J-18808-Ljbffr