Banking Specialist
Job details
As the Banking Specialist you will be responsible for identifying existing and new Westpac customer’s banking needs, including personal and home lending requirements. You will listen and provide advice and solutions to the customer to meet these needs, ensuring all information is collected in accordance with regulations and policies. You will also be responsible for proactively identifying new opportunities to provide further advice and solutions regarding their financial aspirations to retain our valuable customers. You will create a customer experience that is gold class every time by being empathetic, trusted and knowledgeable in your interactions. Having a growth mindset to keep imagining and developing the bank in new ways and your career will set you up for success as a Banking Specialist. Using appropriate interpersonal styles and communication methods to guide individuals to fast and effective outcomes is essential. In addition, you will bring:
- 2+ years of Banking/Finance or similar professional experience
- An understanding of credit risk and lending principles (residential lending) preferred
- Confident in learning new digital platforms and tech savvy
- You are a critical thinker always looking for ways that best supports the customers financial needs
- Strong verbal and written communication skills is a must
- Ability to manage multiple priorities and work to deadlines
- Strong existing connections and rapport in the local community would be advantageous
- Full time, Permanent position
- Monday to Friday roster
- 2+ years of Banking/Finance or similar professional experience
- An understanding of credit risk and lending principles (residential lending) preferred
- Confident in learning new digital platforms and tech savvy
- You are a critical thinker always looking for ways that best supports the customers financial needs
- Strong verbal and written communication skills is a must
- Ability to manage multiple priorities and work to deadlines
- Strong existing connections and rapport in the local community would be advantageous
About Us
Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated. #J-18808-LjbffrApply safely
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