CARE MANAGER ( for CCM and RPM )

Job Summary: We are looking to hire CNAs (Certified Nursing Assistant) and MAs ( Medical Assistant) And Nursing for RPM-Remote Patient Monitoring and CCM-Chronic Care Management

1. Care Planning:
   • Assess clients' medical, social, and emotional needs to develop comprehensive and individualized care plans.
   • Work with clients, families, and healthcare professionals to establish care goals and coordinate care plans.
2. Coordination of Care:
   • Coordinate and manage care services, including medical appointments, therapy sessions, and other supportive services.
   • Collaborate with medical professionals, therapists, and other care providers to ensure continuity and quality of care.
3. Monitoring and Evaluation:
   • Monitor clients' progress, track changes in their condition, and adjust care plans as needed.
   • Conduct regular evaluations and assessments to ensure care plans remain effective and relevant.
4. Advocacy and Support:
   • Advocate for clients' needs and preferences, ensuring they receive appropriate and respectful care.
   • Provide emotional support and guidance to clients and their families, helping them navigate care options and resources.
5. Documentation and Record-Keeping:
   • Maintain accurate and up-to-date records of clients' care plans, progress notes, and other relevant documentation.
   • Ensure compliance with regulatory requirements and standards for record-keeping and confidentiality.
6. Communication and Collaboration:
   • Serve as a liaison between clients, families, healthcare providers, and support staff to facilitate effective communication.
   • Keep all stakeholders informed of clients' care plans, progress, and any changes in their condition.
7. Resource Coordination:
   • Connect clients and families with appropriate community resources, support groups, and services to enhance their quality of life.
   • Assist clients in accessing financial assistance programs and other resources as needed.
8. Crisis Intervention:
   • Respond to emergency situations, assess risks, and take appropriate action to ensure clients' safety and well-being.
   • Develop crisis intervention plans and work with healthcare professionals to address urgent needs.

1. Bachelor's degree in Nursing, Social Work, Healthcare Administration, or related field required; advanced degree (e.g., MSN, MSW) is a plus.
2. Proven experience  in care management, case management, or related roles in healthcare, social services, or long-term care.
3. Strong understanding of healthcare systems, insurance, and community resources.
4. Excellent communication and interpersonal skills, with the ability to build rapport and work collaboratively with diverse stakeholders.
5. Strong organizational skills and attention to detail, with the ability to manage multiple cases and prioritize tasks effectively.
6. Problem-solving skills and ability to navigate complex care situations.
7. Familiarity with healthcare regulations, standards, and best practices.
8. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
9. Empathy, compassion, and a client-centered approach to care.
10. Integrity, reliability, and commitment to maintaining confidentiality of sensitive information.