Corporate Account Manager - Trainings & IT Services
Job details
Required work experience : 08 to 10 years Position Summary: Reporting directly to the CEO, the Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO. Organizes and coordinates executive outreach and external relations efforts; and Special projects. A candidate with past experience in HR or Admin department would be a good fit. Accountabilities
- Position reports to the CEO
- Works directly with senior-level staff and HR both internally and externally.
- Willing to travel within India & internationally
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners.
- Proficiency in Windows, including MS Word, EXCEL and PowerPoint; fund-raising data management systems knowledge helpful.
- Ability to conduct research and present data in a succinct and well-written manner.
- Ability to work independently and with professional discretion.
- Excellent writing, editing, grammatical, organizational, and research skills.
- Excellent management, time-management, and problem-solving skills.
- HR Support
- Responsible for end to end ownership of the accounts starting from lead generation to payment collection in Enterprise Segment
- Developing new corporate clients and establishing long term relationship with them
- Sales of IT, Digital Marketing & Training solutions to the corporate customers.
- Enabling company to enhance the revenue from corporates by selling Corporate Training, Software development & Digital Marketing services.
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Understanding client’s nature of business, organization, technology, products and domain.
- Conceptualizing and executing strategy and market plans for increased sales growth and business development.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quota.
- Graduate/MBA (preferred)
- 10+ Years
- Experience in maintaining relationship s with CXO levels
- Has connects in Enterprise segments
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation.
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
Education : COMPUTER SCIENCE GRADUATE / Any Graduate
Key Skills : Required work experience: 02 to 04 years Position Summary: Roles and Responsibilities- Responsible for software, websites, portal, apps, and CRM thorough testing in all aspects.
- Review and analyze system specifications, execute test cases manually as well as automated and analyze the results.
- Report bugs and errors to development teams and Conduct post-release and post-implementation testing.
- Deliver release report.
- Should be well aware of testing methodologies, SDLC & STLC.
- Degree in Computer/Software/IT engineering
- Broad understanding of QA Process, software development process including design, programming, and documentation
- Ability to run test cases that effectively uncovers software defects
- Exposure of testing tools is an advantage (JIRA, selenium, Bug Tracker, winrunner, loadrunner etc )
- Should be aware of product goals and their business impacts
- Must have excellent communication
- Identifying the required skillsets & programs corresponding to technology & management courses.
- Designing the content delivery flow
- Getting the desired content created in coordination with subject matter expert, content acquisition team & content operations team
- Authenticating the hosted content is being consumed as desired.
- Keeping a close watch on competition in respect to new content/features introduced by them.
- 5-7 years of experience in the Online education domain is an advantage
- Creating or editing the content basis the content availability
- Planning the content delivery flow in co-ordination with subject matter expert & content acquisition team
- Timely readiness of the content
- Measuring the performance of the content and make the changes required.
- Previous working experience as an HR administrative or relevant profile
- Knowledge of HR software (HRIS or HRMS and Recruitment Marketing platforms)
- Ability to effectively use computer software including Microsoft Outlook, Word, Excel etc.
- Familiarity with labor laws.
- Excellent organizational and time-management skills.
- Act as a reliable and supportive team member.
- Excellent communications and interpersonal skills.
- Experience with recruitment marketing.
- Organize, compile, and update company personnel records and documentation.
- Manage and update HR databases with different information such as new hires, resignations, leaves, warnings, vacation, and days off.
- Organize and manage new employee orientation, on-boarding, and training programs.
- Handles compliance & payroll management, preparation and payments.
- Prepare, manage and amend necessary HR policies, procedures and documents.
- Reviewing and renewing company policies and legal compliance.
- Liaise with external partners, like insurance vendors, banks etc. and ensure legal compliance.
- Being the first point of contact for employees on any HR-related queries.
- Handling various arrangements internally, from travel to processing expenses.
- Maintain schedule and coordinate calendar activities.
- Answer telephone calls and provide needed information.
- Create reports for senior management.
- Handling of accounts such as raising Invoices, recording invoice payments, initiating TDS payments etc.
- Building relationship with the client base
- Interacting with them in a timely manner and to enhance the business
- Service up-gradation with cross-selling and topping up the additional services
- Gathering referrals from existing clients and acquire new business
- Follow up from pre-interview till joining of the candidate
Roles and Responsibilities :
- Candidates would be assigned for Research and Drafting syllabus
- Record video lessons
- Plan strategies to improve the current syllabus
- Build technical team for support
- Good in Student mentoring
- The candidate must have more than 5 years of experience in software development, website development, ERP, and mobile app development who is interested in teaching, mentoring, and technical support
- Programming
- Communication Skills
- Presentation Skills
- Technical Support
- Teaching
- Technology Leadership
- Designing graphic content, Logos, Illustrations, Banners, Posters, Graphics, animations, and videos
- Creating stunning visuals, icons and graphic content that acts as an input to UIUX designers
- Understand and implement brand guidelines such as typography, color theory etc.
- Creative thinking to interpret client business needs and develop concept notes for the final design
- 05 years of work experience in relevant fields of graphic design
- Proficiency in Adobe Creative Suite such as Photoshop, Illustrator, Premiere Pro, and After Effects
- Good Communication Skills to present your work
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Graduate with minimum 05 years experience in a customer support role
- Track record of over-achieving targets
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers & software tools
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision
- Requirement Gathering
- Data Collection
- Test Cases and User manuals Preparation
- Test and Identifying Bugs
- Debug and Reporting bugs to Developers
- Completed training on Android and iOS Development.
- Knowledge of Full Life Cycle of APP development
- Familiar with APIs, SDKs, third-party libraries integration
- Curiosity and Motivation
- Excellent Verbal and Written skills in English
- Excellent analytical skills
- Outstanding collaboration and interpersonal skills
- Open to take challenges and Committed to working.
Key Skills :
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