Patient Access Coordinator I - Wexford, PA
Job details
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Patient Access Coordinator I - Wexford, PA
Apply remote type On-site locations Wexford PA, 15090, 12351 Perry Highway time type Part time posted on Posted 30+ Days Ago job requisition id J237428Company :
Allegheny Health NetworkJob Description :
GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES:- Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (30%)
- Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%)
- Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%)
- Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%)
- Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%)
- Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%)
- Performs other duties as assigned or required.
- High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
- One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment
- Experience operating a PC and using software applications
- Medical terminology and obtaining insurance verifications
- Call/Service Center experience
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remote type On-site locations Wexford PA, 15090, 12351 Perry Highway time type Full time posted on Posted 30+ Days AgoPatient Access Coordinator I - Full Time - Night Shift - Wexford, PA
locations Wexford PA, 15090, 12351 Perry Highway time type Full time posted on Posted 30+ Days Ago Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. #J-18808-LjbffrApply safely
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