Home Philippines Support Analyst (Hybrid-Flexible Options)
Home Philippines Support Analyst (Hybrid-Flexible Options)
Support Analyst (Hybrid-Flexible Options)
Job details
Role Overview At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. As a Support Analyst, you will be part of the Customer Operations team responsible for the implementation, on-going support, and growth of a diverse set of client trading systems based in the APAC. Working closely with our CSM and product team, you will help solve complex problems for our global customer base. This involves technical troubleshooting and functional requirements gathering. It requires an understanding of IT system architecture and eventually, an understanding of financial markets and financial instruments. On the client side, you will interact with both the traders and technical staff using BTCS solutions. You will be part of a mission critical team with excellent exposure to fast paced, high-tech environments spanning trading solutions across various product types, exchanges and continents. You will be part of the Customer Success department, which is responsible for supporting and maintaining key parts of our global business, solving complex issues while also gaining exposure to some of the biggest names in the industry. Responsibilities
- Direct email communication with our customers
- Manage auto created tickets by putting the correct fields
- Monitoring the team's dashboard and prioritize the tickets
- Work on support questions and issues and escalate to other CS member when necessary
- Review and work on internal tickets raised by SRE team (i.e. checking enrichment reject or logs with warning or error)
- Review and work on client’s change requests and maintenance tasks (i.e. user account creation/unlock, manage plugin connections, bring up platform)
- Bachelor's degree in Computer Science, Engineering, or related field
- Preferred with 1 year of related work experience
- Good communication skills, fluency in English is a must
- Interest in technology and finance
- Familiar with Java, XML, UNIX
- Team player, positive attitude, willingness to learn and evolve
- Ability to work and perform independently
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Look no further than this fantastic 70-762 Developing SQL Databases Practice Lab course.<br /> <br /> Microsoft Practice Lab courses demonstrate a high level of skill, and have been expertly created for IT professionals who hope to become certified. To gain a Microsoft certification, you’ll need to take a theory course, and a Practice Lab course. This Global Edulink 70-762 Practice Lab will provide excellent training which will guarantee your success in your chosen exam. For those hoping to take the 70-762 exam, this Practice Lab is a must.<br /> <br /> The 70-762 Practice Lab will provide you with the necessary platform to gain hands on skills Microsoft SQL Server 2016. By completing the Practice Lab tasks, you will improve your practical skills in designing and implementing database objects, implementing programmability objects, managing database concurrency and optimizing database objects and SQL infrastructure. These same tasks will help you understand the objectives and competencies required by the Microsoft 70-762 Developing SQL Databases exam.<br /> <br /> <strong>Description</strong><br /> <br /> <strong>Course Objectives:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Design and implement database objects (25–30%)</li> <li>Implement programmability objects (20–25%)</li> <li>Manage database concurrency (25–30%)</li> <li>Optimize database objects and SQL infrastructure (20–25%)</li> </ul> <strong>Course Benefits:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Access to excellent quality video tutorials</li> <li>Learners will be eligible for an NUS Discount Card</li> <li>One year’s access to the course</li> <li>Support by phone, live chat, and email</li> <li>Join a friendly online learning platform</li> </ul> <strong>Course Units:</strong><br /> <br /> <strong>Module 01:</strong> Designing a Relational Database Schema<br /> <strong>Module 02:</strong> Creating Indexes<br /> <strong>Module 03:</strong> Best Practices in Index Creation<br /> <strong>Module 04:</strong> Creating and Implementing Views<br /> <strong>Module 05:</strong> Creating Columnstore Indexes<br /> <strong>Module 06:</strong> Maintaining Columnstore Indexes<br /> <strong>Module 07:</strong> Creating Constraints<br /> <strong>Module 08:</strong> Effects of Contraints on DML Statements<br /> <strong>Module 09:</strong> Creating Stored Procedures with Parameters<br /> <strong>Module 10:</strong> Error Handling and Streamlining Stored Procedures<br /> <strong>Module 11:</strong> Creating Triggers<br /> <strong>Module 12:</strong> Creating User-Defined Functions<br /> <strong>Module 13:</strong> Impact of Transactions on DML Statements<br /> <strong>Module 14:</strong> Implicit and Explicit Transactions – Creating Savepoints<br /> <strong>Module 15:</strong> Manage Isolation Levels<br /> <strong>Module 16:</strong> Serializable and Snapshot<br /> <strong>Module 17:</strong> Identifying and Analyzing Locking Issues<br /> <strong>Module 18:</strong> Implementing Memory-Optimized Tables and Native Stored Procedures<br /> <strong>Module 19:</strong> Optimizing Statistics<br /> <strong>Module 20:</strong> Optimizing Indexes<br /> <strong>Module 21:</strong> Optimizing Query Plans Part 1<br /> <strong>Module 22:</strong> Optimizing Query Plans Part 2<br /> <strong>Module 23:</strong> Monitoring Performance using SQL Trace and Extended Events<br /> <strong>Module 24:</strong> Optimizing Performance for Database Instances Part 1<br /> <strong>Module 25:</strong> Optimizing Performance for Database Instances Part 2<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will be assessed by an official exam. Please note that we do not provide the official exam, which you will need to purchase separately.<br /> <br /> <strong>Recommended Experience:</strong><br /> <br /> This exam is intended for database professionals who build and implement databases across organizations and who ensure high levels of data availability. Their responsibilities include creating database files, data types, and tables; planning, creating, and optimizing indexes; ensuring data integrity; implementing views, stored procedures, and functions; and managing transactions and locks.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful learners will be awarded a 70-762 Developing SQL Databases certificate.<br /> <br /> <strong>Awarding Body:</strong><br /> <br /> Whether you’re an established IT professional or are new to the field, Microsoft online IT training from Global Edulink will give you the expertise you need in a specific product or technology. 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Developing SQL Databases', 'slug' => 'upto-twenty-nine-hours-microsoft-70-762-developing-sql-databases-global-edulink', 'external_link' => 'https://www.globaledulink.co.uk/course/microsoft-70-762-developing-sql-databases-live-practice-lab/', 'summary' => '<strong>Overview</strong><br /> <br /> Would you like to achieve an excellent online accredited Microsoft qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic 70-762 Developing SQL Databases Practice Lab course.<br /> <br /> Microsoft Practice Lab courses demonstrate a high level of skill, and have been expertly created for IT professionals who hope to become certified. To gain a Microsoft certification, you’ll need to take a theory course, and a Practice Lab course. This Global Edulink 70-762 Practice Lab will provide excellent training which will guarantee your success in your chosen exam. For those hoping to take the 70-762 exam, this Practice Lab is a must.<br /> <br /> The 70-762 Practice Lab will provide you with the necessary platform to gain hands on skills Microsoft SQL Server 2016. By completing the Practice Lab tasks, you will improve your practical skills in designing and implementing database objects, implementing programmability objects, managing database concurrency and optimizing database objects and SQL infrastructure. These same tasks will help you understand the objectives and competencies required by the Microsoft 70-762 Developing SQL Databases exam.<br /> <br /> <strong>Description</strong><br /> <br /> <strong>Course Objectives:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Design and implement database objects (25–30%)</li> <li>Implement programmability objects (20–25%)</li> <li>Manage database concurrency (25–30%)</li> <li>Optimize database objects and SQL infrastructure (20–25%)</li> </ul> <strong>Course Benefits:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Access to excellent quality video tutorials</li> <li>Learners will be eligible for an NUS Discount Card</li> <li>One year’s access to the course</li> <li>Support by phone, live chat, and email</li> <li>Join a friendly online learning platform</li> </ul> <strong>Course Units:</strong><br /> <br /> <strong>Module 01:</strong> Designing a Relational Database Schema<br /> <strong>Module 02:</strong> Creating Indexes<br /> <strong>Module 03:</strong> Best Practices in Index Creation<br /> <strong>Module 04:</strong> Creating and Implementing Views<br /> <strong>Module 05:</strong> Creating Columnstore Indexes<br /> <strong>Module 06:</strong> Maintaining Columnstore Indexes<br /> <strong>Module 07:</strong> Creating Constraints<br /> <strong>Module 08:</strong> Effects of Contraints on DML Statements<br /> <strong>Module 09:</strong> Creating Stored Procedures with Parameters<br /> <strong>Module 10:</strong> Error Handling and Streamlining Stored Procedures<br /> <strong>Module 11:</strong> Creating Triggers<br /> <strong>Module 12:</strong> Creating User-Defined Functions<br /> <strong>Module 13:</strong> Impact of Transactions on DML Statements<br /> <strong>Module 14:</strong> Implicit and Explicit Transactions – Creating Savepoints<br /> <strong>Module 15:</strong> Manage Isolation Levels<br /> <strong>Module 16:</strong> Serializable and Snapshot<br /> <strong>Module 17:</strong> Identifying and Analyzing Locking Issues<br /> <strong>Module 18:</strong> Implementing Memory-Optimized Tables and Native Stored Procedures<br /> <strong>Module 19:</strong> Optimizing Statistics<br /> <strong>Module 20:</strong> Optimizing Indexes<br /> <strong>Module 21:</strong> Optimizing Query Plans Part 1<br /> <strong>Module 22:</strong> Optimizing Query Plans Part 2<br /> <strong>Module 23:</strong> Monitoring Performance using SQL Trace and Extended Events<br /> <strong>Module 24:</strong> Optimizing Performance for Database Instances Part 1<br /> <strong>Module 25:</strong> Optimizing Performance for Database Instances Part 2<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will be assessed by an official exam. Please note that we do not provide the official exam, which you will need to purchase separately.<br /> <br /> <strong>Recommended Experience:</strong><br /> <br /> This exam is intended for database professionals who build and implement databases across organizations and who ensure high levels of data availability. Their responsibilities include creating database files, data types, and tables; planning, creating, and optimizing indexes; ensuring data integrity; implementing views, stored procedures, and functions; and managing transactions and locks.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful learners will be awarded a 70-762 Developing SQL Databases certificate.<br /> <br /> <strong>Awarding Body:</strong><br /> <br /> Whether you’re an established IT professional or are new to the field, Microsoft online IT training from Global Edulink will give you the expertise you need in a specific product or technology. When you learn from Global Edulink Microsoft Certified Trainers, you can be confident that what you’ll learn will be accurate, complete and up to date. Microsoft Certifications supplied by Global Edulink will take you from the start of your career to its pinnacle. 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This exam will test you on designing SharePoint topology, planning security, installing and configuring SharePoint farms, creating and configuring web applications and site collections, and maintaining a core SharePoint environment.<br /> <br /> <strong>Description</strong><br /> <br /> <strong>Course Objectives:</strong> <ul> <li>Design a SharePoint topology (20–25%)</li> <li>Plan security (20–25%)</li> <li>Install and configure SharePoint farms (20–25%)</li> <li>Create and Configure web applications and site collections (15–20%)</li> <li>Maintain a core SharePoint environment (15–20%)</li> </ul> <strong>Course Benefits:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Access to excellent quality video tutorials</li> <li>Learners will be eligible for an NUS Discount Card</li> <li>One year’s access to the course</li> <li>Support by phone, live chat, and email</li> <li>Join a friendly online learning platform</li> </ul> <strong>Course Curriculum:</strong><br /> <br /> <strong>Module 01:</strong> Design Information Architecture<br /> <strong>Module 02:</strong> Design a Logical Architecture<br /> <strong>Module 03:</strong> Plan and Configure Authentication<br /> <strong>Module 04:</strong> Plan and Configure Authorization<br /> <strong>Module 05:</strong> Plan and Configure Platform Security<br /> <strong>Module 06:</strong> Plan and Configure Farm Level Security<br /> <strong>Module 07:</strong> Create and Configure a Managed Metadata Servce Application<br /> <strong>Module 08:</strong> Create and configure a User Profile Service (UPA) application<br /> <strong>Module 09:</strong> Provision and configure web applications<br /> <strong>Module 10:</strong> Create and maintain site collections<br /> <strong>Module 11: </strong>Manage site and site collection security<br /> <strong>Module 12:</strong> Manage search<br /> <strong>Module 13: </strong>Manage taxonomy<br /> <strong>Module 14: </strong>Monitor a SharePoint environment<br /> <strong>Module 15: </strong>Tune and optimize a SharePoint environment<br /> <strong>Module 16:</strong> Troubleshoot a SharePoint environment<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will be assessed by an official exam. 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Hiring company
Broadridge
-
Microsoft 70-762 - Developing SQL Databases Global EdulinkAED 370
AED 2,596Duration: Upto 29 Hours -
Core Solutions of SharePoint Server 2013 Global EdulinkAED 370
AED 2,596Duration: Upto 16 Hours
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https://ph.jooble.org/external/-5819162618203576972?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=960d8dddff5f976cac1a21d448a359e6