Collections Specialist II

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Collections Specialist II

Apply locations PH_Philippines_Virtual_JP time type Full time posted on Posted 14 Days Ago job requisition id R8465 We have great people here and are looking for more. Come join us - you will love it! Job Title: Collection Specialist II Department: Sterling Collections Position Type: Full-Time Location: Work-From-Home This Is What You’ll Do:

• Collections for RISQ Asia Pacific
  • Follow up for payments
  • Ensuring client response within stipulated time.
  • Effective escalation of client queries.
  • Resolving client queries through Calls / Emails.

This Is The Job For You If You:

• Are comfortable with meeting daily work goals with a high degree of accuracy
• Have the ability to manage multiple priorities using time management and organization skills
• Have the skills to work independently to follow directions as established by company or customer
• Are energetic, self-motivated, and detail-oriented
• Are a team player with the ability to work with a wide variety of people in local and remote locations

This Is What We're Looking For :

• College graduate/undergraduate
• Collection’s background experience of at least 1 years in B2B collections, preferred, but not required
• Excellent English Communication Skills both Written and Verbal
• Confidence in dealing with clients offshore
• Strong sense of urgency
• Excellent time management skills
• Able to focus on multiple assignments on a given time
• Team oriented person
• Above average English communication skills (Written and Oral)
• Typing speed of at least 35 WPM
• Available to start in April / May 2024
• No suspension in the last 6 months
• Not more than 3 critical errors in the last 6 months (no active CAP written warning on file)
• No attendance issues (no active written warning on file) and zero instance of No Call/No Show
• Must have a performance rating of at least 2.0/Successful in the most recent performance review
• Must have at least 1 year tenure in his/her current role (if applicant is from a different department) or at least 6 months tenure if coming from the same department/LOB.

Employment Type : This is a full-time probationary position for 3 months. Confirmation to permanent role will be dependent on the employee’s performance. Selected candidate will be assigned in the day shift (APAC hours). Probationary Standards: To Follow Follow us:   Equal Employment Opportunities at Sterling  Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements. Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. People First, Always

About Us:

People are at the core of everything we do at Sterling. We help our clients create great environments for their workers, partners, and customers as they build strong cultures founded on trust and safety. Sterling makes an impact by enabling our clients to make smarter, faster, and safer hiring decisions, all driven by our partnership approach. We are committed to hiring and developing a diverse group of colleagues who collaborate successfully in a global, virtual-first environment. And did we mention that we have fun while doing all of this? Interested in joining a company doing big things for the world? Apply today.

Why Sterling:

Our mission is to provide the foundation of trust and safety our clients need to create great environments for their most essential resource, people. We believe everyone has the right to feel safe.  Most importantly, we make decisions and live by our values: • It’s All About People • The Client is Always in the Room • Deliver Results: They Matter • Start with Trust and Prove It Everyday

Why You Should Join our Team:

You'll Grow. Make an Impact. Build Community. • You will have the freedom to create and grow professionally, individually and as a culture • Generous Paid Time Off program*• Competitive compensation and opportunities for advancement • Competitive Benefits (medical, dental, etc.)*• Philanthropic Opportunities * Must meet hourly work requirement to be eligible In a nutshell, we've built a place where we truly love working and we think you will too. #J-18808-Ljbffr