Client Relationship Management - Lead Coordinator

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Client Relationship Management - Lead Coordinator

Apply remote type Hybrid locations Johannesburg - Alice time type Full time posted on Posted 2 Days Ago job requisition id R_261492

Company:

Marsh

Description:

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 76,000 colleagues advise clients in 130 countries. With annual revenue over $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK. Marsh McLennan Africa is seeking candidates for Client Executive for our Multinational team based in the Johannesburg office! What is in it for you?

• Ability to be bold and innovative for global solutions to evolve the way we learn;
• A company with a strong Brand and strong results to match;
• Be part of a reputable and recognized brand in insurance brokerage by working with and learning from industry leading experts in the field
• Unprecedented opportunity to meaningfully impact Marsh’s largest Multinational clients, and make a difference
• Attractive benefits coverage, outstanding learning programmes, mentoring opportunities and interaction with counterparts in industry groups and client organizations.

We will count on you to:

• Servicing and development of Global Inward clients. Responsible for all aspects of service delivery to the client.
• Ensure successful renewal of insurance contracts including preparing client renewal presentations, renewal meetings with client and liaison with local insurance markets.
• Oversight of difficult and/or complex & complicated claims.
• Accountability for achieving renewal, expanded & new business budgets.
• Cross Sell to other Marsh Divisions
• Liaison with placement team in respect of placement of local covers.
• Review of Global and Local policy wordings.
• Comply with Marsh Professional Standards
• Comply with procedures relating to errors and omissions
• Ensure compliance with acts / regulations relating to insurance
• Working with Marsh overseas offices

What you need to have:

• Minimum of 5 years’ experience in short term insurance
• FAIS and CPD compliant
• Diploma in Insurance or commenced studying towards AIISA an advantage
• Insurer relationships an advantage
• Fluency in English
• Awareness of Clients’ business and their business issues
• Strong communication skills
• Excellent negotiation and influencing skills
• Strong analytical and problem-solving skills
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously

What makes you stand out:

• Multinational client and placement expertise
• Dynamic, with previous major client facing experience
• Awareness of Clients’ business and their business issues
• The ability to remain calm under pressure and be able to work flexibly when required

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