IT Executive

Job summary:

• Provide information technology services and office administrative support to every level of employee at iZeno Singapore/Malaysia by performing the following duties.

• Support to provide technical support, advice, and assistance to local and remote end-users.
• Maintain proper logging and maintenance of help desk requests via ticketing system.
• Setup/configuration of new hardware, replacement, and third-party coordination of repairs and warranty support.
• Support for maintaining technology infrastructure. This includes but is not limited to:

1. Infrastructure/Cloud Administration: Virtual Server Infrastructure, Patching, User Administration, Identity, DNS, DHCP, VPN, Anti-Virus and Endpoint Protection.
2. Networking, Firewalls and Switches: Firewall Rules, VPN, VLAN.
3. WiFi (Cisco Meraki) infrastructure.
4. VoIP Phone System.

• Administration in most aspects of AWS, GCP and GWS: Mail, Drive, Meet and etc.
• Project coordinator for digital transformation initiatives and projects.
• Maintain and ensure compliance with all IT-MIS/ISO related policies and procedures.
• Maintain IT related Fixed Assets to support onboarding/ offboarding for local office.
• Maintain IT software/hardware (e.g. printer) /office admin (e.g. door access) contract and vendor list for local office.
• Mobile device security administration (via Cisco Meraki Systems Manager)
• Support office admin duties for safe office management
• Any other duties and responsibilities involved within the role as assigned from time to time.

• Diploma in Computer Science/Engineering/Information Technology or equivalent preferred.
• Students pursuing tertiary educations are welcome to apply.
• Must be reliable and able to work independently.
• Proactive and resourceful when issues arise to solve problems.

• An exciting job with latest technology
• Continuous training & development of soft and hard skills
• A competitive salary, inline with your profile
• A package of benefits including healthcare insurance
• An awesome team of colleagues & regular team building activities
• The ability to work with the world’s leading companies in technology and innovation
• An environment where we embrace openness, transparency and grab every opportunity to have fun, while always doing what is right for our customers and partners.