Enterprise Project Management Officer

About the companyVoya India is a Global Capability Center (GCC) supporting Voya Financial Inc. (NYSE: VOYA), At Voya India, we are a dynamic community continuously working to enhance customer experiences in the financial services industry. We are dedicated to making a difference by creating innovative customer solutions through transforming, digitalizing, automating, and enhancing technology and business processes.Key Responsibilities:Responsibilities under this role include establishing project management methodologies, providing guidance/support to delivery managers & leads; monitoring project progress, ensuring alignment with program/project goals. Additionally, he/she facilitates communication between stakeholders, track, report, highlight & escalate on key performance indicators if necessary. The Deputy Manager - EPMO will also implement best practices proactively to improve project outcomes. In addition, from an practice point of view the Project Manager - EPMO will contribute to development, refinement & implementation of project management process frameworks, tools, awareness programs & reporting mechanisms.Program/Project Execution Framework Design and Monitoring:• Collaborate with business stakeholders to understand program goals, objectives, and deliverables.• Develop and implement effective program management processes to ensure successful execution.• Monitor and evaluate program performance against key metrics and objectives.Resource Planning and Allocation:• Develop and maintain detailed program schedules, timelines, and resource plans in collaboration with program stakeholders. • Work with business operations, project & leadership teams to maintain optimal allocation of resourcesReporting and Documentation:• Develop and maintain comprehensive project plans, including timelines, milestones, tasks, and resources allocation.• Coordinate and facilitate project meetings, ensuring clear communication and alignment among team members, stakeholders, and sponsors.• Monitor project progress, track milestones, and address any deviations from the plan in a timely manner.• Manage project budgets, expenses, and resource allocations to ensure financial targets are met.• Ensure that relevant IT systems as required for project management & other related areas are updated.• Ensure regular status reports and updates for internal and external stakeholders. Proactively provide project management insightsRisk Management:• Identify and assess potential risks associated with program/project execution. • Develop risk mitigation strategies and monitor their effectiveness throughout the program lifecycle.Stakeholder Collaboration: • Work closely with internal and external partners to align program/project activities with defined goals. • Build strong relationships with key stakeholders to ensure seamless communication and collaboration.Continuous Improvement:• Proactively identify opportunities for process improvement and implement best practices. • Solicit feedback from stakeholders and incorporate lessons learned into future program planning.Must have:Education Graduate/Postgraduate (Any discipline)Experience 8+ years of program/project management experience in Technology DeliveryMandatory skills:• Strong Hands-on experience project management methodologies and tools.• Solid understanding of Effort Estimation, Metrics, Measurement, Reporting.• Ability to identify program/project risks, maintain risk registers and track mitigation plans.• Exposure to Resource/workforce allocation & management strategies • Excellent communication and interpersonal skills.• Demonstrated ability to lead cross-functional teams and collaborate with diverse stakeholders.• Proactive, High Energy with an analytical mindset, ownership and a focus on data-driven decision-making.• PMP or other relevant certification• Proficiency in Project Management Tools, Experience with Project Portfolio Management (PPM) tools is a plus.• Should have the ability to multitask across a spectrum of initiatives & tasks (Strategic, Tactical & Operational)Good to have skills• Team player to collaborate with business units and functional partners (IT, finance, HR, legal, etc.)• Program Consulting background is desirable.• Knowledge of risk & compliance management framework PRB