Team Leader - Operations Domestic E-commerce Inbound
Job details
Job description : Opening _Team Leader _ Operations (Domestic E-Commerce Inbound) Relocation Case Accepted.5 days working with 24/7 rotational shift.Looking a candidate with overall experience as a TL for inbound Process should at least 1 to 2 year on paper.Voice Experience -MandateE-Commerce Domain Experience - Added advantageGood communicationShould know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.Graduation - MandateOnly immediate joiner.InboundShould have prior experience of handling voice processResponsible for meeting the SLA targetsExcellent real time management skillsEnsure schedule adherence and create an encouraging team environmentInterested Candidate please share CV on Siddharths12@hexaware.com or call or what's app on 9653193939. PRB
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.