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ServiceNow SAM Pro

Full time at a Laimoon Verified Company in India
Posted on April 27, 2024

Job details

Wipro is hiring for ServiceNow Developer with SAMpro as mandatorySkill set : SAMPro/ SAM/ HAM/ ITAM Consultant Ideal Candidate experienced in Software Asset Management modules / Software asset lifecycle (request to disposal)Must have SAMPro Platform experience and skills within the following areas:Key data tables within SAMPro (Software Entitlements, Software Discovery Model, Software Installations)Discovery Models, Discovery Maps, Software Model normalization, SCCMCreate, design and apply Transform Maps Utilize SAMPro skills to generate accurate reports and analysis on software inventory usage and compliance.Provide training and guidance to internal stakeholders on SAM Pro best practices and ensure knowledge transfer within the teamMust have Service Now's Content Management Service in relation to SAM ProKnowledge about hardware Software asset lifecycle from request to disposal; end to end ITAM process lifecycleExperience with migrating data from other SAM tools into ServiceNow SAM ProExperience in reviewing ServiceNow Logs and remediating SAM Pro errorsFlexible to work in all shift including Night shiftUnderstands Basics of Incident Management process and defined IM process for IT Asset Management ScenariosUnderstanding of Asset Portfolio, user-Catalog relationship; Good communication and Presentation skillsManage customer escalations; Adhere and Manage project timeline PRB

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