Divisional Sales Director (Retail) Retail · · Hybrid Remote

HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey. Join the team that's changing lives! We're seeking a full-time, permanent Divisional Sales Directorto joinour Central Ontario team. This role will support a large territory of HearCANADA clinics and will require travel. The ideal candidate will be based in the Greater Toronto Area and will work in a hybrid environment with some time spent at our Burlington head office and time spent onsite at designated HearCANADA clinic locations (travel can be up to 60% of the time).What it's all about:The Divisional Sales Director will oversee assigned HearCANADA clinics (direct oversight to both people and operations) throughout their assigned Central Ontario territory. The ideal candidate will have territory retail and/or clinic leadership experience. To succeed in this role, you will bring business acumen and direct experience leading, coaching, and motivating teams. You are a high-energy team leader who is growth-oriented and has a passion to grow not only the region in terms of sales, but grow and develop our existing talent.What you'll be responsible for: Directly lead a large team across the assigned territory, including full-cycle people management (assessing and hiring talent, coaching and mentorship, performance management, terminations, employee relations); collaborate regularly with the Human Resources team on people-related items. Monitor KPIs (key performance indicators) across your defined territory; prepare and deliver reports and make recommendations and data-driven decisions based on reported metrics to increase profitability. Support ongoing communications within your defined territory; act as the point-person for your region in head office and global meetings. Identify opportunities to develop business, HearCANADA branding, and community relations within your territory; supports and executes the territory marketing plan including outreach initiatives and community events/physician outreach. Collaborate closely with internal teams (Marketing, Human Resources, Training and Development, Facilities, etc.) to maximize the success and compliance in your region. Delegates responsibilities appropriately to maintain focus on high-level items. Act as a subject matter expert (SME) on HearCANADA's policies, procedures, and systems. Participate in required travel the assigned territory and to company events. What we are looking for: Post-secondary education in a related field such as Business, Commerce, Audiology, etc. or a blend of post-secondary education and related experience. 5+ years of experience in a leadership role (both people and operations leadership) in a multi-site or territory oversight environment. Experience in a healthcare, retail, and/or clinic setting is strongly preferred. Exposure to regulated environments would be considered an asset. Directexperience guiding direct and indirect reports through change management. Superior oral and written communication skills; comfortability presenting information to various levels of stakeholders and adopting your style based on the audience. Business acumen and experience in a data-driven environment. High-energy leader with the ability to inspire teams. Experience building professional rapport with clients, colleagues, community partners, and internal/external stakeholders. Technical acumen and experience leveraging and adopting new technology to increase efficiencies. Access to a vehicle and a valid drivers license is required; willingness to travel frequently within the assigned territory is required. What's in it for you? Attractive compensation package with profit-sharing opportunities Benefits starting on your first day RRSP program + employer matching Educational Assistance and Health & Wellness programs Generous travel allowances and car allowance Mentorship and professional development opportunities HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

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