Application Engineer

About Halma:Halma is a global group of life-saving technology companies, driven by a clear purpose. We are an FTSE 100 company with headquarters in the UK and operations in 23 countries, including regional hubs in India, China, Brazil, and the US.Our diverse group of nearly 50 global companies specializes in market-leading technologies that push the boundaries of science and technology.For the last 42 years, the combination of our purpose, strategy, people, DNA and sustainable business model has resulted in record long-term growth in revenues and profits and an increase in dividend by ≥ 5% every year- an achievement unrivalled by any company listed on the London Stock Exchange.Why join us?We are a Great Place to Work® certified organisation, with an employee centric culture anchored on autonomy, trust, respect, humility, work-life balance, team spirit, and approachable leadership.We offer a safe and respectful workplace, where everyone can be who they 'REALLY' are, Feel free to bring their whole selves to work and use their unique talents, knowledge, expertise, experiences, and backgrounds to create meaningful outcomes.We nurture entrepreneurial spirits and empower them to think beyond the possibilities, to discover, shape and build their own unique stories. We promote and support non-linear career growth for the right talent.We are simple, humble, and approachable, and we believe in leadership at all levels to bring our purpose to life. Everyone at Halma India makes an impact, and so do you when you join us!About OsecoElfab:Oseco Inc. (based in Oklahoma, USA) and Elfab Ltd. (based in North Shields, UK) are both owned by Halma plc and, in 2020 have merged into OsecoElfab (www.osecoelfab.com). OsecoElfab is a leading provider of pressure relief solutions, offering products and services related to all aspects of pressure management. Our purpose is "Protecting life. Solutions for a safer, cleaner world." Serving a global customer base, we have two manufacturing facilities: one in Broken Arrow, Oklahoma (USA) and one in North Shields, UK. These are supported by five regional sales offices and over sixty approved representatives worldwide. Our global representative network allows OsecoElfab to serve all customers, no matter where they are located, while offering the flexibility and niche knowledge of a local vendor. Find out more about us at www.halma.com and https://www.osecoelfab.com/.Responsibilities: Read and interpret documents such as the customer documentation table (required documents), OsecoElfab pricing book and product catalog, customer quotation requests, rules and regulations, operating and maintenance instructions, and procedure manuals (including technical specifications).Assess customer queries/clarifications.Liaise with internal departments to obtain information where necessary.Feedback any commercial impacts of any changes.Ensure any/all changes are detailed on a revised quotation.Submit revised quotations.Document all documents required prior to order entry.Ensure that documents are returned in a timely manner, enabling order processing.Liaise with other departments to coordinate testing/inspection where needed.Understand specific packing/invoicing requirements.Prepare and submit all documentation relevant to capital projects.Record submission dates and revision numbers.Revise documents and re-submit as needed.Ensure that all documents are returned as approved in a timely manner.Establish and maintain productive and professional rapport with coworkers, customers, representatives, vendors, etc.Oversee the sequence of events handed off by the outside Sales/Spec force in order to assure that the agreed'sequence of events' (or equivalent) is met. This may include formal monthly order status updates to the customer (specifically post-PO support).Co-lead periodic MCP status update meetings, assuring that all customer requirements are being met, both commercial and technical.Plans, organizes, and controls all activities of the department. Participates in developing departmental goals, objectives, and systems.Develop and coordinate post purchase order documentation requirements with regards to the customer's 'project specific' needs.Support customer post order needs with scheduled updates to the customer, coordinating with the customer in regard to concerns or change requests that may arise after purchase order placement.Understand the relevant segmented landscape and structure for MCP.Develop and maintain customer relationships.Support OsecoElfab Agencies, Representatives, and the direct sales force on targeted capital projects, concentrating on the planning and acceptance of the order requirements.Direct support and collaboration with the customer (i.e., chemical company, EPC, valve company, etc.). Qualifications:Bachelor of Engineering in Mechanical.Experience:2 years of related experience in an office environment or related technical training; or an equivalent combination of education and experience. PRB