Key Account Manager -Mumbai
Job details
Job description : Roles and ResponsibilitiesCoordinationIssue resolution.Co-ordinate with various functions to resolve the issues.Customer interaction meetings to anchor customer grievance.Regular site visit with customers.WTG performance presentation to CustomersCommunication to CustomersRespond to Customer requisites.Communication to Customers about policy, Generation, stoppageExecution of O&M AgreementsExecution of Agreements before renewal dateO&M Payment Collection from CustomersSending Invoice to Customers.Ensuring collection of O&M payment 3. Settlement of Customer Claims.Collection of Statutory certificates from CustomersTDS.WCT certificateTraining to Customers about CRM portalsCreating awareness about CRM portals with CustomersRole: Customer Success ManagerIndustry Type: Oil & GasDepartment: Business DevelopmentEmployment Type: Full Time, PermanentUG: B.Tech/B.E. in Any SpecializationCANDIDTES HAVING WORK EXPERIENCE IN WIND INDUSTRY PREFERRED. PRB
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