Digital Project Manager

Digital Project Manager 99 Cents 2023-06-07 Cape Town CBD Job Ref #: 99c1 Industry: Advertising Job Type: Permanent Positions Available: 1 99c is a full-service, integrated advertising agency with offices in Cape Town and Johannesburg. We are one of South Africa's largest independently owned Agencies. Job Description The nature of our work:   Our developers regularily work on exciting (and creative) client projects, proactive innovation jobs but also use their down time to make the agency a more efficient place to work. We also have a small team responsible for the build and deployment of creative email templates across multiple platforms. Often we are tasked with maintenance of clients sites which includes regular CMS updates by our content team but also backend infrastructure including services on AWS. The nature of our technology: Adobe Experience Manager CMS WordPress/Shopify Amazon Web Services Mailchimp/Everlytic Figma/Photoshop Internal Cloud based Services AI & Machine Learning Workbook JIRA Project Management Microsoft Office Microsoft Teams Job Requirements Key Role & Responsibilities Project Management: Managing delivery of multiple simultaneous digital projects. Managing and owning projects from concept to completion Prepare costing documents and proposals for client sign off on project deliverables. Define project scopes, functional spec documents and encapsulate requirements for the team.Drafting and reviewing briefs for the UX design & development team. Collating ongoing client feedback into tasks and plans. Briefing in technical and UX jobs via workbook to delevlopement and UX team.   Make sure all jobs have tasks added as per requirements. Make sure all resources have been tasked and booked. Make sure all tasks have a full explanatory brief. Create and maintain timelines and ensure milestones are met. Maintain the usage of the various project management tools and work with clients ticketing tools and systems. Plan and conduct testing for product and website releases. Oversee deployments and deployment checklists including SEO and tracking requirements. Create and maintain documents and user manuals for tasks performed by both the digital team and key stakeholders. Client & Supplier Management: Manage the relationship with the client and or their IT service unit. Attend and contribute to client meetings and presentations where required Ability to network and build relationships internally and externally ideally establishing good relationships with clients and other internal and 3rd party professionals.Ensure any digital asset requirements are met, working in conjunction with the digital design department. Take charge of and manage any quick-turnaround requests from client and ensure expectations are met.  Setting up and attending client status, client presentation, client trouble shooting sessions and delivering contact reports thereafter. Liaising with client and internal agency team on a daily basis on project updates and opportunities. Agency & Finance Management: Ensure CE's are being prepared and billed in conjunction with finance. Ensure all supplier PO's are raised and supplied to finance to meet billing and supplier payment deadlines. Ensure all Finance queries are resolved in a timeous manner. Maintain a freelancer list and manage any overflow work. Monitor existing processes and make recommendations to improve current processes that impact deliverables. Keeping abreast of innovations and/or developments in digital marketing that could be applied to teams and/or clients projects. Sharing work done by the department regularly with potential clients, existing clients and/or internal teams to drive exposure of teams efforts & skills. Reporting to and updating internal and external stakeholders. Attend and contribute to internal milestone meetings with account managers, designers and other stakeholders. Skill Requirements: A relevant qualification in Communications, Digital Marketing or most preferably in Project Management Prince 2 Certification - It's not essential, but highly beneficial At least 5 years' experience in Project Management for a Digital Development-specific team, agency or division Experienced in Agile / Waterfall methodology and one or more development planning tools (Workbook, JIRA, Trello, Asana or other) A basic understanding of HTML, coding workflows, delivery methodologies and associated tools like GitHub Understanding of digital design principles and tools (such as Figma or similar) The ability to put together your own site maps, wireframes or user journeys would be beneficial Professional experience required in website management and maintenance or in an online, digitally related field Experience in digital marketing activities and E-mail marketing campaigns Understanding of the digital eco-system and digital platforms outside of website (whatsapp, social platforms etc Attribute Requirments: Strong organisational skills especially with regards to team and time management. Excellent co mmunication skills as you will be explaining complex development issues to people people who have a basic limited technical undsertanding. A love for problem-solving and lateral thinking.