Scrum Master III - Technical Project and Program Management

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingPrimary Duties & Responsibilities: •    Coach the development team and stakeholders on how to use Agile/Scrum practices, ceremonies, mindset, processes, methods, and effective ways of working while also helping in improving adherence to best practices•    Create an environment that empowers and energizes team members, with a focus on accountability, adaptability and collaboration while fostering self-accountability and individual empowerment •    Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other scrum-related meetings•    Guide the groups they work with by providing meaningful feedback and effectively facilitate retrospectives to pull actionable changes for the team•    Use empirical data to help the teams assess their Scrum Maturity and optimize velocity to attain organizational KPIs while also helping to identify improvement opportunities•    Ensure the development teams practice core agile principles of collaboration, prioritization, team accountability and visibility and cross functional coordination (analysts, developers, and testers)•    Work with Development managers to manage team capacity, with enterprise leadership to determine staffing requirements and assist with identifying resources to be procured from inside / outside the organization•    Ensure scope, goals, milestones, budget, risk, status, change requests and critical issues are effectively communicated to the client and project/program team and assist in change management•    Develop and maintain a productive working relationship with both internal and external team members including executive business owners, product managers and vendors•    Conduct formal review with business sponsor at project completion to confirm acceptance and satisfaction to track and measure client satisfaction levels and make and implement recommendations•   Experience leading agile teams on Salesforce technologies preferred.What your background should look like Educational Qualifications: Education: •    Bachelor's degree in Business, Management, Information Systems or Engineering Certifications: •    Scrum Master certification / CSP / PMI-ACP / Related certification requiredWork Experience: •    6 - 8 years of IT experience including prior Scrum Master experienceSkills and Knowledge: Behavioral Skills: •    Collaborative Approach•    Strong Influencing Skills•    Task Prioritization•    Time Management•    Strategic Thinking•    Planning and Organizational Skills•    Foster Positive Work Environment•    Strong Communication and Presentation Skills•    Analytical and Problem-solving skills•    Ownership and Initiative - taking•    KPI development and sprint performance monitoring•    Negotiation Management•    Mentorship SkillsTechnical Skills: •    Technical aptitude to work closely with software engineers•    Competent understanding of the software development lifecycle (SDLC)•    Thorough knowledge of both agile and waterfall methodologies on technically complex projects•    Foundational understanding of Design Thinking, User Centered Design and Organizational Change Management (OCM) conceptsTools Knowledge:•    Working knowledge of Microsoft Applications including MS Office, MS Project, MS Visio. Salesforce experience mandatory.•    Knowledge of Application Lifecycle Management (ALM) e.g., Jira, Azure DevOps•    Understanding of Project and Portfolio Management tools e.g., Clarity, Open Workbench•    Knowledge of Microsoft technology stack (C#, SQL Server)What Cencora offersAll team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.ScheduleFull timeAffiliated CompaniesAffiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITEDEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned INT