Head of Programme - IT TECHNICAL SUPPORT

To be responsible for and provide professional leadership and management for the Academic Department; to secure high-quality teaching, effective use of resources, and improved standards of learning and achievement for all students.• To ensure the vision for CTU is shared, understood, and implemented effectively.• To demonstrate a commitment to continuous professional learning and improvement• To model CTU's commitment to excellence, independence, and opportunity in everyday work and practice.Duties & ResponsibilitiesAcademic Role: Module and Programme Content:1. Manage quality assurance of allocated Programme and associated modules.2. Ensure the quality of learning material.3. Submit learning material to Faculty Head for quality assurance.4. Upload quality assured learning material to the relevant learning management system(s).5. QA and/or facilitate the moderation of the subject matter in the field of expertise and/or related allocated fields.6. Develop or facilitate the design of the facilitation instructions according to the unique needs of the education clients.7. Apply and monitor the application of the applicable Quality Assurance Body and the assessment requirements in the field of the Programme.8. Provide advice on possible improvements to facilitators and keep the Head of the Department updated.9. Investigate research, suggest, and apply new trends, products, and technologies relevant to the allocated phase(s) of education in accordance with budget and current business strategy.10. Innovate and suggest new teaching models that will address the future needs of education, such as increased independent learning and critical thinking.11. Manage learning support and support systems in subject field (determine the scope of support and if support would require more than an hour(s).Academic Role: Examiner and Quality Assurance:1. Manage quality assurance of assessment of allocated programme and associated modules.2. Ensure the quality of assessments as well as alignment of assessments to Unit standards.3. Submit all assessments to Faculty Head for quality assurance. Upload assessments to relevant learning management system (s)4. QA or facilitate the moderation of assessment tasks in field of expertise and/or related allocated fields.5. Develop or facilitate the design of the assessment instructions and guidelines according to the unique needs of the education clients.6. Apply and monitor the application and the assessment requirements of the applicable Quality Assurance Body in the assessment tasks.7. Ensure that assessment tasks represent the required standard levels (e.g., Blooms & Barrets).8. Set assessments in field of expertise or facilitate the development of assessment activities and the marking guidelines / memoranda / rubrics9. Interact, communicate with, and render assistance to student where reasonable (can be done in collaboration with COM).10. Interact with the Faculty Head and the rest of the management team in providing appropriate feedback where necessary.11. Undergo training and professional development.Desired Experience & QualificationQualifications:• Master's degree in Information Technology, Computer Science, Electrical Engineering, or any relevant field.• A Ph.D. degree and/or industry certifications may be an added advantageKnowledge, Skills, and Abilities:? Detail orientated? Follow through? Accurate? Deadline driven? Leadership qualitiesImportant Competencies• Adaptable to change• Conflict management skillsComputer literacy (essential):• MS Excel• MS Word• MS Outlook• Internet servicesSpecial Requirements for completing the job:• Knowledge of SAQA and related Acts• Knowledge of ETQAs and their processes• Knowledge of US and courses we are registered for • Subject knowledge • Understanding of the requirements of the various phases, • Experience of assessment in fields of study• Knowledge in QCTO and their processes• Knowledge in HE and curriculum development