Home United Kingdom Customer Service Advisor - Uncapped Commission
Home United Kingdom Customer Service Advisor - Uncapped Commission
Customer Service Advisor - Uncapped Commission
Job details
Where : Glasgow - Alexander Bain House Part Time: Permanent Salary: £12,535.47 rising to £12,834.13 at 9 months in role, plus uncapped commission, based on a 20 hour per week contract Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Shifts: Day shifts - working 20 hours per week and working between the days of Monday, Tuesday,, Thursday and Friday. One Saturday every 3 weeks 09:00am until 04:30pm If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. - Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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One Saturday every 3 weeks 09:00am until 04:30pm </p><p> If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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The youths of this generation seek call centre jobs because it demands minimal start experience, offers high salary and rewards, and incentives to develop your communication skills.<br /> <br /> A quality course on call centre training will keep you ahead of others and develop your communication and intrapersonal skills while bringing success in your personal and professional life.<br /> <br /> Our course on Call Center Training will help you to pursue your career in call centre agents or help if you are already working as one to learn how they can make the most out of their telephone-based work. In addition, it will help you to understand what are the best ways to listen and be heard.<br /> <br /> The course is designed to introduce the skills that will make anyone stand out from the crowd. As a result, you will be able to make yourself a confident, productive professional who knows how to manage relationships with sales prospects successfully.<br /> <br /> <strong>Special Offer</strong> <ul> <li>Learner will get Free Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> </ul> <strong>Why Choose the Call Center Training course?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Call Center Training<br /> <br /> Course Curriculum<br /> <br /> Module 01: What's Missing in Telephone Communication?</strong><br /> <br /> It's Not What You Say; It's How You Say It<br /> In the Absence of Body Language<br /> <strong>Module 02: Verbal Communication Techniques</strong><br /> <br /> Being Yourself and Sounding Your Best<br /> A Service Image<br /> <strong>Module 03: Who are Your Customers?</strong><br /> <br /> Define the Customer and Client<br /> About Relationships<br /> <strong>Module 04: To Serve and Delight</strong><br /> <br /> Adjust your speech<br /> <strong>Module 05: Did You Hear Me?</strong><br /> <br /> Listening Skills<br /> The Mission: To Listen<br /> <strong>Module 06: Asking the Right Questions</strong><br /> <br /> Open Questions vs Closed Questions<br /> Probing Techniques<br /> <strong>Module 07: Saying No</strong><br /> <br /> When We Say "No"<br /> <strong>Module 08: Sales by Phone</strong><br /> <br /> Benefits of Telemarketing<br /> Rapport Building<br /> <strong>Module 09: Taking Messages</strong><br /> <br /> Pen in Hand<br /> Effective Messages<br /> <strong>Module 10: Staying Out of Voice Mail Jail</strong><br /> <br /> Tips for leaving effective message<br /> <strong>Module 11: Closing Down the Voice</strong><br /> <br /> Hyoid Limbering<br /> Hum<br /> Sighing<br /> The Diaphragmatic Breath<br /> <strong>Module 12: Cold and Warm Calls</strong><br /> <br /> The Cold Call<br /> The Warm Call<br /> <strong>Module 13: Developing a Script</strong><br /> <br /> Scripting Techniques<br /> Sample Script<br /> <strong>Module 14: Perfecting the Script</strong><br /> <br /> Making the Script Yours<br /> Using Cheat Sheets<br /> <strong>Module 15: Going Above and Beyond</strong><br /> <br /> Customise Your Service<br /> <strong>Module 16: Handling Objections</strong><br /> <br /> Objections<br /> <strong>Module 17: Closing the Sale</strong><br /> <br /> Closing the Sale<br /> <strong>Module 18: Feelings</strong><br /> <br /> Connecting with other people<br /> <strong>Module 19: Creating an Engaging User Experience</strong><br /> <br /> The Changing Customer<br /> What the Customer Wants<br /> <strong>Module 20: Negotiation Techniques</strong><br /> <br /> Mastering Negotiation Skills<br /> Practising Negotiation<br /> <strong>Module 21: It's More Than Just a Phase</strong><br /> <br /> Phases of Negotiation<br /> Negotiation Made Easier<br /> <strong>Module 22: High Impact Moments</strong><br /> <br /> Make It Count<br /> <strong>Module 23: Tips for Challenging Callers</strong><br /> <br /> Tips and Tricks<br /> <strong>Module 24: Dealing with Difficult Customers</strong><br /> <br /> Dealing with Problems<br /> Dealing with Vulgarity<br /> <strong>Module 25: Phone Tag and Getting the Call Back</strong><br /> <br /> Phone Tag<br /> Following Up<br /> <strong>Module 26: This is My Mentor</strong><br /> <br /> Scenario<br /> <strong>Module 27: Stress Busting</strong><br /> <br /> Managing the things that we can manage<br /> Things that we have less influence over should have less influence over us<br /> <strong>Module 28: News from Within</strong><br /> <br /> Management Reports<br /> And<br /> <br /> <strong>Certification</strong><br /> <br /> By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Call Centre Supervisor,Call Centre Manager,Call Centre Specialist,Call Centre Executive,Customer Service Specialist,Call Center Agent', 'eligibility' => '<br /> There is no special requirements, anyone can take this Call Center course all you need is a smart device (smart phone, tablet, laptop or computer) with internet connection so that you can access the course from anywhere in the world.', 'school' => 'Course Line', 'keywords' => 'Customers,Customer service,Call Center Jobs,Call Centers,Call Center', 'location' => 'Online', 'duration' => 'Upto 1 Hour', 'timing' => '', 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => '', 'job_matching_keywords' => 'Call Center', 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '132744', 'seeder_id' => '0', 'edited_seeder_id' => '43', 'edited_client_id' => '0', 'title' => 'Office Admin and Customer Service Diploma', 'external_link' => 'https://www.libm.co.uk/course/office-admin-and-customer-service-diploma-level-3/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 19 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'London Institute of Business & Management ', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '13', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '18', 'nondiscounted_base_price' => '180', 'currency' => 'GBP', 'discount' => '', 'free_trial_text' => '', 'laimoon_offer' => '0', 'summary' => 'Learn the essential skills for providing excellent and professional service with the Office Admin and Customer Service Diploma Level 3 course.<br> <br> The purpose of the course is to make you a professional. Managing an office or working in an office needs various types of skills. For example, your office day may start with a conversation with your client. So, you need to know how to communicate with a customer. The format and style of communication vary based on the purpose of the communication. Business communication is more formal than a party conversation. Then you need to manage your time and personal stress while working in the office. Apart from these, you must know how to work with essential office applications such as Microsoft Office Word, Excel, and PowerPoint.<br> <br> The course covers all the above-mentioned areas and guides you to be a skilled employee.<br> <br> <strong>Key features of the course:</strong> <ul> <li>Lifetime access to the course</li> <li>No hidden fees, only pay the price of the course which includes exam fees.</li> <li>Recognized qualification upon successful completion of the course</li> <li>Study from anywhere, anytime, whenever it is convenient for you.</li> <li>Affordable and engaging e-learning study materials</li> <li>Study at your own pace from tablet, PC, or smartphone</li> <li>Online tutor support when you are in need.</li> </ul> <strong>COURSE CURRICULUM:<br> <br> Admin Support:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Getting Organized (I)</li> <li>Module Three - Getting Organized (II)</li> <li>Module Four - Managing Time</li> <li>Module Five - Getting It All Done On Time</li> <li>Module Six - Special Tasks</li> <li>Module Seven - Verbal Communication Skills</li> <li>Module Eight - Non-Verbal Communication Skills</li> <li>Module Nine - Empowering Yourself</li> <li>Module Ten - The Team of Two</li> <li>Module Eleven - Taking Care of Yourself</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Administrative Management:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Why Your Office Needs Administrative Procedures</li> <li>Module Three - Gathering the Right Tools</li> <li>Module Four - Identifying Procedures to Include</li> <li>Module Five - Top Five Procedures to Record</li> <li>Module Six - What to Include in Your Binder (I)</li> <li>Module Seven - What to Include in Your Binder (II)</li> <li>Module Eight - Organizing Your Binder</li> <li>Module Nine - What Not to Include in the Procedure Guide</li> <li>Module Ten - Share Office Procedure Guide</li> <li>Module Eleven - Successfully Executing the Guide</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Organizational Skills:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Remove the Clutter</li> <li>Module Three - Prioritize</li> <li>Module Four - Scheduling Your Time</li> <li>Module Five - To-Do Lists</li> <li>Module Six - Paper and Paperless Storage</li> <li>Module Seven - Organization in Your Work Area</li> <li>Module Eight - Tools to Fight Procrastination</li> <li>Module Nine - Organizing Your Inbox</li> <li>Module Ten - Avoid the Causes of Disorganization</li> <li>Module Eleven - Discipline is the Key to Stay Organized</li> <li>Module Twelve - Wrapping Up</li> <li>Organizational Skills Course for Administrator- Activities</li> </ul> <strong>Customer Relations and Dealings:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - The Right Attitude Starts with You</li> <li>Module Three - Stress Management (Internal Stressors)</li> <li>Module Four - Stress Management (External Stressors)</li> <li>Module Five - Transactional Analysis</li> <li>Module Six - Why are Some Customers Difficult</li> <li>Module Seven - Dealing with the Customer Over the Phone</li> <li>Module Eight - Dealing with the Customer In-Person</li> <li>Module Nine - Sensitivity in Dealing with Customers</li> <li>Module Ten - Scenarios of Dealing with a Difficult Customer</li> <li>Module Eleven - Following up With a Customer Once You Have Addressed Their Issue</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Customer Service: Telephone Etiquette:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Aspects of Phone Etiquette</li> <li>Module Three - Using Proper Phone Language</li> <li>Module Four - Eliminate Phone Distractions0</li> <li>Module Five - Inbound Calls</li> <li>Module Six - Outbound Calls</li> <li>Module Seven - Handling Rude or Angry Callers</li> <li>Module Eight - Handling Interoffice Calls</li> <li>Module Nine - Handling Voicemail Messages</li> <li>Module Ten - Methods of Training Employees</li> <li>Module Eleven - Correcting Poor Telephone Etiquette</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Customer Relationship Management:</strong> <ul> <li>Customer Relationship Management</li> <li>What CRM Is and Who It Serves</li> <li>Checklist for Success</li> <li>Requirement Driven Product Selection</li> <li>Considerations in Tool Selection</li> <li>Strategies for Customer Retention</li> <li>Building the Future</li> <li>Homegrown vs. Application Service Provider</li> <li>Evaluating and Reviewing Your Program</li> <li>The Development Team</li> </ul> <strong>Microsoft Office Word:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Document</li> <li>Module Five - Basic Editing Tasks</li> <li>Module Six - Basic Formatting Tasks</li> <li>Module Seven - Formatting Paragraphs</li> <li>Module Eight - Advanced Formatting Tasks</li> <li>Module Nine - Working with Styles</li> <li>Module Ten - Formatting the Page</li> <li>Module Eleven - Sharing Your Document</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Microsoft Office Powerpoint:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening PowerPoint</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Presentation</li> <li>Module Five - Working with Text</li> <li>Module Six - Formatting Text and Paragraphs</li> <li>Module Seven - Adding Pictures</li> <li>Module Eight - Advanced Formatting Tasks</li> <li>Module Nine - Working with Transitions and Animations</li> <li>Module Ten - Setting Up Your Slide Show</li> <li>Module Eleven - 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Managing an office or working in an office needs various types of skills. For example, your office day may start with a conversation with your client. So, you need to know how to communicate with a customer. The format and style of communication vary based on the purpose of the communication. Business communication is more formal than a party conversation. Then you need to manage your time and personal stress while working in the office. Apart from these, you must know how to work with essential office applications such as Microsoft Office Word, Excel, and PowerPoint.<br> <br> The course covers all the above-mentioned areas and guides you to be a skilled employee.<br> <br> <strong>Key features of the course:</strong> <ul> <li>Lifetime access to the course</li> <li>No hidden fees, only pay the price of the course which includes exam fees.</li> <li>Recognized qualification upon successful completion of the course</li> <li>Study from anywhere, anytime, whenever it is convenient for you.</li> <li>Affordable and engaging e-learning study materials</li> <li>Study at your own pace from tablet, PC, or smartphone</li> <li>Online tutor support when you are in need.</li> </ul> <strong>COURSE CURRICULUM:<br> <br> Admin Support:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Getting Organized (I)</li> <li>Module Three - Getting Organized (II)</li> <li>Module Four - Managing Time</li> <li>Module Five - Getting It All Done On Time</li> <li>Module Six - Special Tasks</li> <li>Module Seven - Verbal Communication Skills</li> <li>Module Eight - Non-Verbal Communication Skills</li> <li>Module Nine - Empowering Yourself</li> <li>Module Ten - The Team of Two</li> <li>Module Eleven - Taking Care of Yourself</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Administrative Management:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Why Your Office Needs Administrative Procedures</li> <li>Module Three - Gathering the Right Tools</li> <li>Module Four - Identifying Procedures to Include</li> <li>Module Five - Top Five Procedures to Record</li> <li>Module Six - What to Include in Your Binder (I)</li> <li>Module Seven - What to Include in Your Binder (II)</li> <li>Module Eight - Organizing Your Binder</li> <li>Module Nine - What Not to Include in the Procedure Guide</li> <li>Module Ten - Share Office Procedure Guide</li> <li>Module Eleven - Successfully Executing the Guide</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Organizational Skills:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Remove the Clutter</li> <li>Module Three - Prioritize</li> <li>Module Four - Scheduling Your Time</li> <li>Module Five - To-Do Lists</li> <li>Module Six - Paper and Paperless Storage</li> <li>Module Seven - Organization in Your Work Area</li> <li>Module Eight - Tools to Fight Procrastination</li> <li>Module Nine - Organizing Your Inbox</li> <li>Module Ten - Avoid the Causes of Disorganization</li> <li>Module Eleven - Discipline is the Key to Stay Organized</li> <li>Module Twelve - Wrapping Up</li> <li>Organizational Skills Course for Administrator- Activities</li> </ul> <strong>Customer Relations and Dealings:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - The Right Attitude Starts with You</li> <li>Module Three - Stress Management (Internal Stressors)</li> <li>Module Four - Stress Management (External Stressors)</li> <li>Module Five - Transactional Analysis</li> <li>Module Six - Why are Some Customers Difficult</li> <li>Module Seven - Dealing with the Customer Over the Phone</li> <li>Module Eight - Dealing with the Customer In-Person</li> <li>Module Nine - Sensitivity in Dealing with Customers</li> <li>Module Ten - Scenarios of Dealing with a Difficult Customer</li> <li>Module Eleven - Following up With a Customer Once You Have Addressed Their Issue</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Customer Service: Telephone Etiquette:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Aspects of Phone Etiquette</li> <li>Module Three - Using Proper Phone Language</li> <li>Module Four - Eliminate Phone Distractions0</li> <li>Module Five - Inbound Calls</li> <li>Module Six - Outbound Calls</li> <li>Module Seven - Handling Rude or Angry Callers</li> <li>Module Eight - Handling Interoffice Calls</li> <li>Module Nine - Handling Voicemail Messages</li> <li>Module Ten - Methods of Training Employees</li> <li>Module Eleven - Correcting Poor Telephone Etiquette</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Customer Relationship Management:</strong> <ul> <li>Customer Relationship Management</li> <li>What CRM Is and Who It Serves</li> <li>Checklist for Success</li> <li>Requirement Driven Product Selection</li> <li>Considerations in Tool Selection</li> <li>Strategies for Customer Retention</li> <li>Building the Future</li> <li>Homegrown vs. Application Service Provider</li> <li>Evaluating and Reviewing Your Program</li> <li>The Development Team</li> </ul> <strong>Microsoft Office Word:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Document</li> <li>Module Five - Basic Editing Tasks</li> <li>Module Six - Basic Formatting Tasks</li> <li>Module Seven - Formatting Paragraphs</li> <li>Module Eight - Advanced Formatting Tasks</li> <li>Module Nine - Working with Styles</li> <li>Module Ten - Formatting the Page</li> <li>Module Eleven - Sharing Your Document</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Microsoft Office Powerpoint:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening PowerPoint</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Presentation</li> <li>Module Five - Working with Text</li> <li>Module Six - Formatting Text and Paragraphs</li> <li>Module Seven - Adding Pictures</li> <li>Module Eight - Advanced Formatting Tasks</li> <li>Module Nine - Working with Transitions and Animations</li> <li>Module Ten - Setting Up Your Slide Show</li> <li>Module Eleven - Showtime!</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Microsoft Office Excel:</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening Excel</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Worksheet</li> <li>Module Five - Viewing Excel Data</li> <li>Module Six - Building Formulas</li> <li>Module Seven - Using Excel Functions</li> <li>Module Eight - Using Quick Analysis</li> <li>Module Nine - Formatting Your Data</li> <li>Module Ten - Using Styles, Themes, and Effects</li> <li>Module Eleven - Printing and Sharing Your Workbook</li> <li>Module Twelve - Wrapping Up</li> </ul> ', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Customer Service Representative (CSR),Admin Assistant,Admin Executive,Customer Care Coordinator', 'eligibility' => 'There is no experience or previous qualifications required for enrolment on this course. 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One Saturday every 3 weeks 09:00am until 04:30pm </p><p> If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. </p><p><p>- A great starting salary rising after 9 months of being here, plus incentives and bonuses </p><p>- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. </p><p>- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. </p><p>- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. </p><p>- Volunteering days, so you can give back to your local community. </p><p>- Optional Private Healthcare and Dental, to protect you and your family. </p><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. 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Hiring company
EE
-
Call Center Course LineAED 89
AED 1,028Duration: Upto 1 Hour -
Office Admin and Customer Service Diploma London Institute of Business & ManagementAED 61
AED 661Duration: Upto 19 Hours
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