Home United Kingdom Customer Service Advisor
Home United Kingdom Customer Service Advisor
Customer Service Advisor
Job details
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 9 months of being here
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
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Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE </p><p> </p><p> Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. </p><p><p> You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. </p><p> </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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Our comprehensive "Professional Customer Service Skills Training" course is designed to empower you with the knowledge and techniques to excel in customer care.<br /> <br /> Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate.<br /> <br /> Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional.<br /> <br /> Enroll in our "Professional Customer Service Skills Training" course today and unleash your full potential in the world of customer care!<br /> <br /> <strong>Professional Customer Service Skills Course Curriculum</strong> <ul> <li>Understanding Customer Service</li> <li>Focusing on the Customer</li> <li>Customer Service and the Telephone</li> <li>Handling Complaints</li> <li>Enduring Stress</li> </ul> <strong>Why Choose The Teachers Training Academy</strong><br /> <br /> Some of our features are: <ul> <li>This is a dedicated website for teaching</li> <li>24/7 tutor support</li> <li>Interactive Content</li> <li>Affordable price</li> <li>100% online</li> <li>Flexible deadline</li> </ul> <strong>Professional Customer Service Skills Course Assessment</strong><br /> <br /> The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. 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Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE </p><p> </p><p> Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. </p><p><p> You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. </p><p> </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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Hiring company
EE
-
Customer Service Manager Advanced Diploma Course LineAED 89Duration: Upto 15 Hours
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Professional Customer Service Skills The Teachers TrainingAED 47Duration: Upto 2 Hours
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