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Home United Kingdom Customer Sales
Customer Sales
Job details
Part-time: Permanent Salary : £23,504 pro-rata rising to £24,064 pro-rata after 8 months in role, plus uncapped commission Hourly rate: £12.05 Hour options: 20, 22.5 or 25 Hours Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you?
- A great starting salary of £23,504 pro-rata rising to £24,064 pro-rata after 8 months of being here
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
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If you’re an individual looking to excel within this field then Level 2 Certificate in Call Centre & Customer Service Beginner is for you.<br /> <br /> <strong>Call Centre & Customer Service Beginner </strong>is a very comprehensive course. We’ve broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the Call Centre & Customer Service Beginner course. It really is a sure pathway to success.<br /> <br /> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br /> <br /> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. 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If you are someone interested in content writing then you should not miss the chance to learn from this comprehensive professional course.<br /> <br /> Providing excellent customer service can help your business to succeed and this Level 2 Certificate in <strong>Call Centre & Customer Service Beginner</strong> will explain to you the concepts of customer service. New strategies have been formulated in this course to help improve the role of your business’ customer services.<br /> <br /> <strong>Course Highlights</strong> <ul> <li>The price is for the Call Centre & Customer Service Beginner course including the final exam – no hidden fees</li> <li>Accredited Certificate upon successful completion at an additional cost</li> <li>Efficient exam system with instant results</li> <li>Track progress within own personal learning portal</li> <li>24/7 customer support via live chat</li> </ul> <strong>Call Centre & Customer Service Beginner</strong> has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br /> <br /> This valuable <strong>Call Centre & Customer Service Beginner</strong> course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Level 2 Certificate in Call Centre & Customer Service Beginner is for you.<br /> <br /> <strong>Call Centre & Customer Service Beginner </strong>is a very comprehensive course. We’ve broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the Call Centre & Customer Service Beginner course. It really is a sure pathway to success.<br /> <br /> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br /> <br /> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br /> <br /> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br /> <br /> So, why not improve your chances of gaining professional skills and better earning potential.<br /> <br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>Call Centre & Customer Service Beginner Course</strong> <ul> <li>Module One – Getting Started</li> <li>Module Two – The Basics (I)</li> <li>Module Three – The Basics (II)</li> <li>Module Four – Phone Etiquette</li> <li>Moule Five – Tools</li> <li>Module Six – Speaking Like a Star</li> <li>Module Seven – Types of Questions</li> <li>Module Eight – Benchmarking</li> <li>Module Nine – Goal Setting</li> <li>Module Ten – Key Steps</li> <li>Module Eleven – Closing</li> <li>Module Twelve – Wrapping Up</li> </ul> <strong>Activities</strong> <ul> <li>Call Centre & Customer Service Training Course- Activities</li> </ul> <strong>Recommended Reading</strong> <ul> <li>Recommended Reading: Call Centre & Customer Service Beginner</li> </ul> <strong>Assessment and Certification</strong><br /> <br /> At the end of the <strong>Call Centre & Customer Service Beginner </strong>course, you will be required to sit an online multiple-choice test. 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Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . </p><p> </p><p> Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. </p><p> </p><p> You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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Hiring company
EE
-
Customer Services Course Brentwood Open Learning CollegeAED 93
AED 935Duration: 80 Hours -
Call Centre & Customer Service Beginner Alpha AcademyAED 93
AED 1,028Duration: Upto 8 Hours
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https://uk.jooble.org/external/8499806779761840025?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=fa5e017057adda70f5fcd0b7fd77ec26