Home United Kingdom Customer Service Advisor
Home United Kingdom Customer Service Advisor
Customer Service Advisor
Job details
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 9 months of being here
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
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Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE </p><p> </p><p> Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. </p><p><p> You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. </p><p> </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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The Maximising Customer Relationship course will teach you everything you need to know to advance in your chosen field.<br /> <br /> To give you the most convenient and rich learning experience possible, the Maximising Customer Relationship course is divided into multiple modules. You will obtain an instant e-certificate as confirmation of complete skill development and competency upon successful completion of the Maximising Customer Relationship course.<br /> <br /> In conclusion, the Maximising Customer Relationship course is an excellent way to advance your profession. So, what do you have to lose? Enrol right now!<br /> <br /> <strong>And you will also get these gifts</strong> <ul> <li>Free instant e-Certificate</li> <li>Free Printed Certificate</li> <li>Free Printed Transcript</li> <li>One-year Course Access</li> </ul> <br /> <br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Relationship Management,Customer Relationship Coordinator,Customer Relationship Manager,CRM/Direct Marketing Manager,CRM - Campaign Manager', 'eligibility' => 'The Maximising Customer Relationship course has no official entrance criteria, and anybody may join! This course is open to anybody who enjoys learning and is willing to put in the effort.<br /> <br /> You may learn online using any internet-connected device, such as a computer, tablet, or smartphone. 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Improving your customer service skills can lead to excellent customer satisfaction, and also an enjoyable experience. In this course, learn to deal with the challenging customers and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers.<br /> <br /> <strong>Why choose this course</strong> <ul> <li>Earn an e-certificate upon successful completion.</li> <li>Accessible, informative modules taught by expert instructors</li> <li>Study in your own time, at your own pace, through your computer tablet or mobile device</li> <li>Benefit from instant feedback through mock exams and multiple-choice assessments</li> <li>Get 24/7 help or advice from our email and live chat teams</li> <li>Full Tutor Support on Weekdays</li> </ul> <strong>Course Design</strong><br /> <br /> The course is delivered through our online learning platform, accessible through any internet-connected device. 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Improving your customer service skills can lead to excellent customer satisfaction, and also an enjoyable experience. In this course, learn to deal with the challenging customers and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers.<br /> <br /> <strong>Why choose this course</strong> <ul> <li>Earn an e-certificate upon successful completion.</li> <li>Accessible, informative modules taught by expert instructors</li> <li>Study in your own time, at your own pace, through your computer tablet or mobile device</li> <li>Benefit from instant feedback through mock exams and multiple-choice assessments</li> <li>Get 24/7 help or advice from our email and live chat teams</li> <li>Full Tutor Support on Weekdays</li> </ul> <strong>Course Design</strong><br /> <br /> The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.<br /> <br /> You are taught through a combination of <ul> <li>Video lessons</li> <li>Online study materials</li> <li>Mock exams</li> <li>Multiple-choice assessment</li> </ul> <strong>Certificate of Achievement<br /> <br /> Endorsed Certificate of Achievement from the Quality Licence Scheme</strong><br /> <br /> Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £;Please note that overseas students may be charged an additional £10 for postage.<br /> <br /> <strong>CPD Certificate of Achievement from Janets</strong><br /> <br /> Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £ and PDF Certificate at £<br /> <br /> <strong>Endorsement</strong><br /> <br /> This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.<br /> <br /> <strong>Method of Assessment</strong><br /> <br /> To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. 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A good understanding of the English language, numeracy and ICT are required to attend this course.', 'school' => 'Janets', 'keywords' => null, 'location' => 'Online', 'duration' => 'Upto 4 Weeks', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43389061', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Service Advisor', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><p> Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE </p><p> </p><p> Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next. </p><p><p> You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. </p><p> </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. </p><p><p><b> What’s in it for you?</b></p><p> </p><ul><li> A great starting salary of £23,504 rising to £24,064 after 9 months of being here </li><li> Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. </li></ul><ul><li> Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. </li><li> Volunteering days, so you can give back to your local community. </li><li> Optional Private Healthcare and Dental, to protect you and your family. </li></ul><p> </p><p> </p><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. 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Hiring company
EE
-
Maximising Customer Relationship Global CoursesAED 56
AED 514Duration: 1 Hour -
AED 37Duration: Upto 4 Weeks
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