Home United Kingdom Customer Service Advisor
Home United Kingdom Customer Service Advisor
Customer Service Advisor
Job details
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What's in it for you
- A   great   starting salary of  £23,504 rising to £24,064 after 9 months of being here, plus incentives and bonuses
- Huge   discounts of EE & BT products including your Mobile and Broadband – saving you   hundreds   of   pounds   every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket   Travel Loan – giving you the funds to   pay for your travel   to and from work up front, making a difference where it counts.
- Volunteering days, so you can   give back   to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp' $dataForView = array( 'uaPopup' => '', 'Urls' => array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ), 'availLocations' => array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ), 'currentLocation' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => true, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10306', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ) ), 'job' => array( 'Job' => array( 'id' => '43388885', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Service Advisor', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><p><b> Where: Cardiff </b></p><p><b> Full time: Permanent </b></p><p><b> Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives </b></p><p><b> Hourly Rate: £12.05</b></p><p><b> Shift: 12hrs </b></p><p><p> Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE   </p><p> Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  </p><p> Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE   </p><p> Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  </p><p> You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.  </p><p><p><h2> What's in it for you </h2><p><ul><li> A   great   starting salary of  £23,504 rising to £24,064 after 9 months of being here, plus incentives and bonuses  </li><li> Huge   discounts of EE & BT products including your Mobile and Broadband – saving you   hundreds   of   pounds   every year.  </li></ul><p><ul><li> Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.  </li><li> Season Ticket   Travel Loan – giving you the funds to   pay for your travel   to and from work up front, making a difference where it counts.  </li></ul><p><ul><li> Volunteering days, so you can   give back   to your local community.  </li><li> Optional Private Healthcare and Dental, to protect you and your family.   </li></ul><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?  </p>', 'course_qualifications' => null, 'global_location_id' => '226', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '132663', 'company_name' => 'EE', 'external_apply_url' => 'https://uk.jooble.org/external/776552747630255928?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=e871162f1eb973fc14582d3f7f9734c7', 'external_short_url' => '776552747630255928', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-26 03:24:43', 'published' => '2024-04-26 03:24:43', 'closed_time' => null, 'updated' => '2024-04-26 03:24:43', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '226', 'display_name' => 'United Kingdom', 'name_ar' => null, 'country_id' => '74', 'Country' => array( [maximum depth reached] ) ), 'Company' => array( 'id' => '132663', 'name' => 'EE', 'website' => 'http://ee.co.uk/', 'verified' => '0', 'photo' => 'EE_a3ad5380-45f9-11ea-9d7b-e9658c124506.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ), 'jobsList' => array(), 'courses' => array(), 'promotedCourses' => array(), 'referer' => '/', 'urlKeyword' => 'Customer ', 'profile' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10306', 'contributedJobCount' => '24', 'courseCount' => null ), 'askLogin' => true, 'jobLinkTitle' => 'Customer ', 'renderSchema' => 'yes', 'title_for_layout' => 'Customer Service Advisor jobs in EE in United Kingdom.', 'page_description' => 'Apply to Customer Service Advisor jobs in EE in United Kingdom.Find similar vacancies, jobs and salary information in United Kingdom.', 'locationForTitle' => 'United Kingdom', 'currentJobCity' => array( 'id' => '226', 'display_name' => 'United Kingdom', 'name_ar' => null, 'country_id' => '74', 'Country' => array( 'name' => 'United Kingdom', 'id' => '74', 'slug' => 'united-kingdom', 'code' => 'GB' ) ), 'jobCompanyPage' => array( 'CompanyPage' => array( 'id' => '60209', 'title' => 'EE', 'slug' => 'ee', 'description' => 'We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network,', 'meta_title' => 'Jobs from EE', 'meta_description' => 'Jobs from EE', 'meta_keywords' => 'Jobs from EE', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '60191', 'company_page_id' => '60209', 'title' => 'EE', 'slug' => 'ee', 'summary' => null, 'description' => 'We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network,', 'meta_title' => 'Jobs from EE', 'meta_description' => 'Jobs from EE', 'meta_keywords' => 'Jobs from EE', 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ), 'location' => 'United Kingdom', 'breadCrumbs' => array( 'Job Details' => '' ), 'relCourseBanner' => array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ), 'published' => '2024-04-26 03:24:43', 'daysleft' => (float) -0, 'isLoggedIn' => false, 'facebookSession' => null, 'fbConfig' => array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ), 'linkedInConfig' => array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ), 'criticalCSSes' => array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ), 'basicProfileIncomplete' => true ) $uaPopup = '' $Urls = array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ) $availLocations = array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ) $currentLocation = array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ) $cityLists = array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10306', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '141474', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => null, 'title' => 'Fast-Moving Consumer Goods (FMCG)', 'external_link' => 'https://courseline.co.uk/course/fast-moving-consumer-goods-fmcg/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 5 Hours', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Course Line', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '19', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '13', 'nondiscounted_base_price' => null, 'currency' => 'GBP', 'discount' => '90% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>Fast-Moving Consumer Goods (FMCG) Online Training<br /> <br /> Do you want to start a career in the Fast-Moving Consumer Goods (FMCG) Training or learn more about it?</strong><br /> <br /> This Fast-Moving Consumer Goods (FMCG) Training course is designed by industry experts so that it assists you to have a better understanding of Fast-Moving Consumer Goods (FMCG) Training.<br /> This Fast-Moving Consumer Goods (FMCG) Training training has covered all the latest topics to keep you better prepared for your Fast-Moving Consumer Goods (FMCG) Training.<br /> <br /> Enroll now for a successful Fast-Moving Consumer Goods (FMCG) Training career!<br /> <br /> <strong>This Fast-Moving Consumer Goods (FMCG) training offers</strong> <ul> <li>Free Time Management Course</li> <li>Free Certificate</li> <li>Lifetime Access</li> </ul> <br /> <strong>This course is ideal for:</strong> <ul> <li>Students</li> <li>Job seekers</li> <li>Teachers</li> </ul> <br /> <strong>Fast-Moving Consumer Goods (FMCG) Training Course Curriculum </strong> <ul> <li>Lecture 1: Introduction to FMCG</li> <li>Lecture 2: FMCG Supply Chain Management</li> <li>Lecture 3: FMCG Marketing and Consumer Behavior</li> <li>Lecture 4: FMCG Sales and Distribution</li> <li>Lecture 5: FMCG Pricing and Profitability</li> <li>Lecture 6: FMCG Trends and Innovations</li> <li>Lecture 7: FMCG Risk Management and Compliance</li> <li>Lecture 8: FMCG Case Studies and Best Practices</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => '', 'eligibility' => '<br /> No formal entry requirements for Fast-Moving Consumer Goods (FMCG) . You need to have: <ul> <li>Passion for learning</li> <li>A basic understanding of the English language </li> <li>This course is available to all learners, of all academic ;</li> </ul> ', 'about_school' => null, 'keywords' => 'DGR,Air Cargo Forwarder,Air Cargo Acceptance,Consumer Rights,خدمة العملاء', 'job_matching_keywords' => null, 'instructor_bio' => null, 'external_course_info' => null, 'eligibility_criteria' => null, 'career_opportunity' => null, 'targetted_roles' => null, 'targetted_industries' => null, 'targetted_locations' => null, 'gender' => '0', 'targetted_course_categories' => '215,809,214', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '12200', 'trainer_ids' => null, 'created' => '2023-08-18 09:30:38', 'updated' => '2023-08-18 09:33:15', 'sort_order' => null, 'page' => 'JobListing', 'to_emails' => 'info@courseline.co.uk', 'cc_emails' => null, 'phone_number' => null, 'pri_line_number' => null, 'instant_calls' => '0', 'status' => 'active', 'collect_mode' => 'provider_verified', 'slug' => 'part-time-fast-moving-consumer-goods-fmcg-course-line', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => null, 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => null, 'accreditation_logos' => 'CPD Group', 'invoice_type' => 'CPC', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => null, 'language_program_level' => null, 'language_program_type' => null, 'language_study_mode' => null, 'badge_url' => null, 'last_revision_status' => 'None', 'online_method' => null, 'delivery_languages' => 'en', 'career_path' => 'Head Product Management,Telco Product Manager,Senior Product Manager', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"193476_en_c":350000000,"5028_en_c":350000000,"242259_en_c":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => null, 'cpa_recommended' => null, 'study_format' => 'Video', 'pdf_certificate' => '1', 'course_certificate' => null, 'bundle_id' => null, 'randomizer' => '99922383', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '12200', 'name' => 'Course Line', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'course-line', 'location' => null, 'customer_name' => 'Ashfaque Ahmed', 'seeder_id' => '43', 'phone_number' => '7360505536', 'pri_line_number' => '', 'address_street' => '71-75 Shelton Street', 'address_building' => '', 'address_city' => ' London', 'address_country' => 'United Kingdom', 'addresss' => '71-75 Shelton Street, London, United Kingdom', 'invoice_email' => 'info@courseline.co.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1644916572-Course-Line-Temp-Logo.png', 'logo_size' => '{"width":586,"height":100}', 'description' => 'With Course Line, you have access to the best courses - all with one consistent interface.<br /> <br /> Course Line is affordable and flexible. We offer an extensive library of courses with over 300 hours of video lectures, online exams, test areas, as well as traditional handouts. It's never too late to learn something new with Course Line<br /> Our courses are designed with busy professionals in mind - they are self-paced, start at any time of the year, and can be completed in as little as 3 months.<br /> <br /> Courses that fit in your life with Course Line. We offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts - you can choose what works best for you.', 'website' => 'https://courseline.co.uk/', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => null, 'video_embed_code' => '', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'info@courseline.co.uk', 'contact_phone_number' => '+44 7360505536', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '275', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:2:{s:7:"dec_avg";d:0;s:9:"whole_avg";d:0;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => 'No', 'instant_callback_disabled' => '1', 'show_map' => '0', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2022-02-13 22:42:23', 'modified' => '2023-11-27 15:08:36', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'no', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Converted', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2022-03-14 22:39:12', 'profile_completed_time' => '2022-02-15 13:16:13', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2,7', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '0', 'is_corporate' => null, 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1701083276_Certificat.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":212734,"r_9":502,"r_151":502,"r_403":502,"r_204":502,"r_432":502,"r_517":502,"r_600":502,"r_792":502,"r_10":502,"r_530":502,"r_83":502,"r_757":502,"r_419":502,"r_589":502,"r_847":502,"r_929":502,"r_926":502,"r_630":502,"r_82":502,"r_394":502,"r_146":502,"r_684":502,"r_617":502,"r_84":502,"r_615":502,"r_173":502,"r_174":502,"r_408":502,"r_602":502,"r_652":502,"r_927":502,"r_169":502,"r_85":502,"r_385":502,"r_86":502,"r_183":502,"r_404":502,"r_655":502,"r_608":502,"r_673":502,"r_81":502,"r_125":502,"r_910":502,"r_854":502,"r_677":502,"r_793":502,"r_439":502,"r_528":502,"r_931":502,"r_91":502,"r_259":502,"r_755":502,"r_780":502,"r_323":502,"r_66":502,"r_253":502,"r_254":502,"r_12":502,"r_807":502,"r_231":502,"r_918":502,"r_236":502,"r_167":502,"r_194":502,"r_193":502,"r_168":502,"r_670":502,"r_541":502,"r_658":502,"r_512":502,"r_787":502,"r_791":502,"r_843":502,"r_87":502,"r_438":502,"r_199":502,"r_198":502,"r_798":502,"r_237":502,"r_707":502,"r_188":502,"r_196":502,"r_15":502,"r_364":502,"r_207":502,"r_362":502,"r_191":502,"r_80":502,"r_113":502,"r_779":502,"r_763":502,"r_851":502,"r_852":502,"r_900":502,"r_17":502,"r_281":502,"r_352":502,"r_348":502,"r_69":502,"r_378":502,"r_660":502,"r_690":502,"r_731":502,"r_190":502,"r_14":502,"r_953":502,"r_94":502,"r_79":502,"r_374":502,"r_682":502,"r_95":502,"r_762":502,"r_232":502,"r_709":502,"r_759":502,"r_527":502,"r_256":502,"r_255":502,"r_388":502,"r_309":502,"r_313":502,"r_440":502,"r_933":502,"r_320":502,"r_195":502,"r_657":502,"r_27":502,"r_881":502,"r_347":502,"r_868":502,"r_329":502,"r_88":502,"r_220":502,"r_209":502,"r_123":502,"r_788":502,"r_812":502,"r_842":502,"r_257":502,"r_614":502,"r_111":502,"r_112":502,"r_119":502,"r_215":502,"r_911":502,"r_350":502,"r_203":502,"r_668":502,"r_901":502,"r_809":502,"r_142":502,"r_143":502,"r_799":502,"r_635":502,"r_187":502,"r_26":502,"r_582":502,"r_20":502,"r_161":502,"r_697":502,"r_221":502,"r_216":502,"r_922":502,"r_234":502,"r_197":502,"r_114":502,"r_610":502,"r_441":502,"r_705":502,"r_206":502,"r_365":502,"r_777":502,"r_332":502,"r_703":502,"r_324":502,"r_233":502,"r_867":502,"r_804":502,"r_172":502,"r_89":502,"r_229":502,"r_943":502,"r_696":502,"r_97":502,"r_343":502,"r_346":502,"r_959":502,"r_607":502,"r_373":502,"r_266":502,"r_60":502,"r_375":502,"r_662":502,"r_691":502,"r_887":502,"r_888":502,"r_952":502,"r_126":502,"r_653":502,"r_811":502,"r_243":502,"r_499":502,"r_581":502,"r_776":502,"r_354":502,"r_692":502,"r_202":502,"r_507":502,"r_508":502,"r_646":502,"r_265":502,"r_960":502,"r_227":502,"r_672":502,"r_490":502,"r_318":502,"r_620":502,"r_425":502,"r_357":502,"r_401":502,"r_599":502,"r_694":502,"r_738":502,"r_328":502,"r_381":502,"r_648":502,"r_383":502,"r_666":502,"r_789":502,"r_790":502,"r_124":502,"r_784":502,"r_122":502,"r_781":502,"r_312":502,"r_43":502,"r_210":502,"r_90":502,"r_803":502,"r_185":502,"r_384":502,"r_636":502,"r_166":502,"r_163":502,"r_164":502,"r_656":502,"r_261":502,"r_919":502,"r_940":502,"r_638":502,"r_319":502,"r_268":502,"r_270":502,"r_536":502,"r_99":502,"r_626":502,"r_511":502,"r_588":502,"r_533":502,"r_531":502,"r_141":502,"r_583":502,"r_148":502,"r_871":502,"r_412":502,"r_241":502,"r_345":502,"r_523":502,"r_418":502,"r_725":502,"r_844":502,"r_616":502,"r_539":502,"r_882":502,"r_247":502,"r_230":502,"r_840":502,"r_724":502,"r_371":502,"r_422":502,"r_96":502,"r_98":502,"r_387":502,"r_954":502,"r_391":502,"r_248":502,"r_145":502,"r_737":502,"r_400":502,"r_894":502,"r_915":502,"r_225":502,"r_941":502,"r_944":502,"r_913":502,"r_734":502,"r_526":502,"r_818":502,"r_70":502,"r_500":502,"r_409":502,"r_782":502,"r_361":502,"r_110":502,"r_353":502,"r_351":502,"r_217":502,"r_118":502,"r_643":502,"r_226":502,"r_315":502,"r_848":502,"r_761":502,"r_671":502,"r_177":502,"r_180":502,"r_181":502,"r_314":502,"r_587":502,"r_794":502,"r_386":502,"r_246":502,"r_765":502,"r_147":502,"r_609":502,"r_245":502,"r_249":502,"r_768":502,"r_637":502,"r_769":502,"r_914":502,"r_942":502,"r_723":502,"r_344":502,"r_120":502,"r_155":502,"r_149":502,"r_433":502,"r_925":502,"r_951":502,"r_494":502,"r_162":502,"r_706":502,"r_424":502,"r_797":502,"r_192":502,"r_645":502,"r_436":502,"r_222":502,"r_700":502,"r_178":502,"r_949":502,"r_841":502,"r_370":502,"r_427":502,"r_963":502,"r_214":502,"r_785":502,"r_127":502,"r_420":502,"r_795":502,"r_538":502,"r_879":502,"r_322":502,"r_596":502,"r_681":502,"r_689":502,"r_948":502,"r_267":502,"r_760":502,"r_898":502,"r_897":502,"r_744":502,"r_816":502,"r_414":502,"r_316":502,"r_269":502,"r_830":502,"r_831":502,"r_327":502,"r_406":502,"r_934":502,"r_219":502,"r_629":502,"r_665":502,"r_355":502,"r_170":502,"r_498":502,"r_258":502,"r_513":502,"r_29":502,"r_461":502,"r_770":502,"r_845":502,"r_516":502,"r_21":502,"r_42":502,"r_41":502,"r_612":502,"r_291":502,"r_223":502,"r_224":502,"r_415":502,"r_876":502,"r_472":502,"r_423":502,"r_321":502,"r_814":502,"r_524":502,"r_244":502,"r_632":502,"r_101":502,"r_201":502,"r_808":502,"r_443":502,"r_242":502,"r_764":502,"r_956":502,"r_701":502,"r_810":502,"r_805":502,"r_752":502,"r_693":502,"r_358":502,"r_932":502,"r_121":502,"r_611":502,"r_923":502,"r_542":502,"r_739":502,"r_335":502,"r_330":502,"r_128":502,"r_382":502,"r_747":502,"r_786":502,"r_742":502,"r_909":502,"r_592":502,"r_748":502,"r_367":502,"r_849":502,"r_639":502,"r_857":502,"r_813":502,"r_688":502,"r_896":502,"r_899":502,"r_613":502,"r_395":502,"r_396":502,"r_398":502,"r_839":502,"r_103":502,"r_369":502,"r_292":502,"r_819":502,"r_821":502,"r_950":502,"r_308":502,"r_835":502,"r_834":502,"r_924":502,"r_917":502,"r_115":502,"r_272":502,"r_393":502,"r_892":502,"r_802":502,"r_873":502,"r_869":502,"r_397":502,"r_399":502,"r_726":502,"r_870":502,"r_955":502,"r_864":502,"r_865":502,"r_540":502,"r_859":502,"r_860":502,"r_299":502,"r_861":502,"r_736":502,"r_749":502,"r_379":502,"r_52":502,"r_806":502,"r_695":502,"r_930":502,"r_817":502,"r_325":502,"r_758":502,"r_106":502,"r_515":502,"r_520":502,"r_271":502,"r_838":502,"r_720":502,"r_144":502,"r_240":502,"r_200":502,"r_683":502,"r_597":502,"r_829":502,"r_519":502,"r_521":502,"r_686":502,"r_260":502,"r_958":502,"r_730":502,"r_863":502,"r_862":502,"r_380":502,"r_846":502,"r_522":502,"r_171":502,"r_912":502,"r_605":502,"r_680":502,"r_928":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '218925', 'course_id' => '141474', 'title' => 'Fast-Moving Consumer Goods (FMCG)', 'slug' => 'part-time-fast-moving-consumer-goods-fmcg-course-line', 'external_link' => 'https://courseline.co.uk/course/fast-moving-consumer-goods-fmcg/', 'summary' => '<strong>Fast-Moving Consumer Goods (FMCG) Online Training<br /> <br /> Do you want to start a career in the Fast-Moving Consumer Goods (FMCG) Training or learn more about it?</strong><br /> <br /> This Fast-Moving Consumer Goods (FMCG) Training course is designed by industry experts so that it assists you to have a better understanding of Fast-Moving Consumer Goods (FMCG) Training.<br /> This Fast-Moving Consumer Goods (FMCG) Training training has covered all the latest topics to keep you better prepared for your Fast-Moving Consumer Goods (FMCG) Training.<br /> <br /> Enroll now for a successful Fast-Moving Consumer Goods (FMCG) Training career!<br /> <br /> <strong>This Fast-Moving Consumer Goods (FMCG) training offers</strong> <ul> <li>Free Time Management Course</li> <li>Free Certificate</li> <li>Lifetime Access</li> </ul> <br /> <strong>This course is ideal for:</strong> <ul> <li>Students</li> <li>Job seekers</li> <li>Teachers</li> </ul> <br /> <strong>Fast-Moving Consumer Goods (FMCG) Training Course Curriculum </strong> <ul> <li>Lecture 1: Introduction to FMCG</li> <li>Lecture 2: FMCG Supply Chain Management</li> <li>Lecture 3: FMCG Marketing and Consumer Behavior</li> <li>Lecture 4: FMCG Sales and Distribution</li> <li>Lecture 5: FMCG Pricing and Profitability</li> <li>Lecture 6: FMCG Trends and Innovations</li> <li>Lecture 7: FMCG Risk Management and Compliance</li> <li>Lecture 8: FMCG Case Studies and Best Practices</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Head Product Management,Telco Product Manager,Senior Product Manager', 'eligibility' => '<br /> No formal entry requirements for Fast-Moving Consumer Goods (FMCG) . You need to have: <ul> <li>Passion for learning</li> <li>A basic understanding of the English language </li> <li>This course is available to all learners, of all academic ;</li> </ul> ', 'school' => 'Course Line', 'keywords' => 'DGR,Air Cargo Forwarder,Air Cargo Acceptance,Consumer Rights,خدمة العملاء', 'location' => 'Online', 'duration' => 'Upto 5 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '78483', 'seeder_id' => '0', 'edited_seeder_id' => '0', 'edited_client_id' => '8080', 'title' => 'Diploma in Customer Service', 'external_link' => 'https://www.globaledulink.co.uk/course/diploma-in-customer-service-online/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 20 Months', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Global Edulink', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '39', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '49', 'nondiscounted_base_price' => '0', 'currency' => 'GBP', 'discount' => '85% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => '<strong>Course overview</strong><br /> <br /> Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service. Global Edulink, as a leading training course provider in the UK, have created this excellent course which will allow you to improve your Customer service skills and demonstrate to employers and recruiters that you are able to provide customer service duties to the highest standards.<br /> <br /> The Diploma in Customer Service will develop knowledge and skills in key areas such as how to deliver the best customer service, customer retention, resolving customer problems, business principles, and managing your own performance and professional development.<br /> <br /> This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail ; Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc.<br /> <br /> Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: <ul> <li>Contract Centre Supervisor</li> <li>Customer Service Team Leader</li> <li>Customer Relations Advisor</li> <li>Hotel Manager</li> <li>Sales Manager</li> </ul> Our online course is so well designed you will feel that you are in the classroom! This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards.<br /> <br /> <strong>Course Curriculum</strong><br /> <br /> <strong>1. Customer service principles</strong> <ul> <li>The Value of Customer Good Service</li> <li>Enhancing Customer Relationship</li> <li>Dealing with Customer Expectation</li> <li>Problem Solving</li> <li>Success of Customer Service</li> </ul> <strong>2. Customer service essentials</strong><br /> <br /> <strong>3. Setting customer service goals & objectives</strong><br /> <br /> <strong>4. Communication skills for customer service</strong><br /> <br /> <strong>5. Customer service techniques</strong> <ul> <li>Customer Awareness</li> <li>Improving Your Customer Service Leadership</li> <li>Building Teamwork for Customer Service</li> </ul> <strong>6. How to manage customer service team</strong> <ul> <li>Managing Customer Service Quality</li> <li>Improving Service Delivery</li> <li>What is Good Customer Service</li> </ul> <strong>7. Improving your customer service leadership</strong><br /> <br /> <strong>8. Leading customer service team</strong><br /> <br /> <strong>9. Team working and team building</strong><br /> <br /> <strong>10. Handling customer complains</strong><br /> <br /> <strong>11. How to work with unhappy customers</strong> <ul> <li>Dealing with Angry Customers</li> <li>Learning from Angry Customers</li> </ul> <strong>12. How to gain back lost customers</strong><br /> <br /> <strong>13. Telephone techniques</strong><br /> <br /> <strong>14. Telephone etiquette</strong><br /> <br /> <strong>15. Telephone customer service</strong><br /> <br /> <strong>16. Power of telephone courtesy</strong><br /> <br /> <strong>17. Internal customer service</strong><br /> <br /> <strong>18. Customer service at call centres</strong> <ul> <li>The CSR – A Powerful Choice</li> <li>Getting the Professional Edge</li> <li>All Important Customers</li> <li>Building Your Skills</li> <li>Building Your Skills with Technology</li> <li>Managing your Attitude</li> </ul> <strong>19. Social intelligence</strong><br /> <br /> <strong>20. Negotiation skills</strong><br /> <br /> <strong>21. Time management</strong><br /> <br /> <strong>22. Work life balance</strong><br /> <br /> <strong>23. Stress management at workplace</strong><br /> <br /> <strong>24. Safety in the work place</strong><br /> <br /> <br /> <strong>Method of Assessment</strong><br /> <br /> At the end of the course learners will also take an online multiple choice question assessment tests. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.<br /> <br /> <strong>Certification</strong><br /> <br /> Successful candidates will be awarded Leve 3 Diploma in Customer Service.<br /> <br /> <strong>Benefits you will gain:</strong> <ul> <li>High-quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>The benefit of applying for NUS extra Discount Card.</li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => '', 'eligibility' => '<ul> <li>This course is available to all students, of all academic backgrounds. However, a sound academic background would be an advantage.</li> <li>Learners should be ages 16 or over to undertake the qualification.</li> <li>Good understanding of English language, literacy, numeracy and ICT are required to attend this course.</li> </ul> ', 'about_school' => '', 'keywords' => 'Laimoon,Customer Relations Advisor', 'job_matching_keywords' => null, 'instructor_bio' => '', 'external_course_info' => null, 'eligibility_criteria' => null, 'career_opportunity' => null, 'targetted_roles' => null, 'targetted_industries' => null, 'targetted_locations' => null, 'gender' => '0', 'targetted_course_categories' => '215', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '7646', 'trainer_ids' => '', 'created' => '2017-12-08 14:39:56', 'updated' => '2024-03-27 12:10:25', 'sort_order' => '0', 'page' => 'JobListing', 'to_emails' => 'info@globaledulink.co.uk', 'cc_emails' => null, 'phone_number' => null, 'pri_line_number' => null, 'instant_calls' => '1', 'status' => 'active', 'collect_mode' => 'provider', 'slug' => 'upto-twelve-months-part-time-diploma-in-customer-service-global-edulink', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => null, 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => '0', 'accreditation_logos' => 'CPD,iAP', 'invoice_type' => 'Free', 'payment_mode' => 'free', 'invoice_value' => '5', 'invoice_click_value' => '0.1', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => null, 'language_program_level' => null, 'language_program_type' => null, 'language_study_mode' => null, 'badge_url' => null, 'last_revision_status' => 'New', 'online_method' => '', 'delivery_languages' => 'en', 'career_path' => 'Contract Centre Supervisor,Hotel Manager,Sales Manager', 'rank' => '{"default":8,"uae_rank":8,"saudi_arabia_rank":8,"oman_rank":8,"singapore_rank":8,"jordan_rank":8}', 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"5028_en_c":350000000,"65084_ar_c":350000000,"48939_ar_c":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => '', 'cpa_recommended' => '0', 'study_format' => 'Video', 'pdf_certificate' => '1', 'course_certificate' => null, 'bundle_id' => null, 'randomizer' => '99701944', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '7646', 'name' => 'Global Edulink', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'global-edulink', 'location' => null, 'customer_name' => 'Rushan Arachchige', 'seeder_id' => '43', 'phone_number' => '2034097966', 'pri_line_number' => '', 'address_street' => ' CityPoint, 1 Ropemaker Street,', 'address_building' => '', 'address_city' => 'London, EC2Y 9HU.', 'address_country' => 'United Kingdom', 'addresss' => ' CityPoint, 1 Ropemaker Street,, London, EC2Y 9HU., United Kingdom', 'invoice_email' => 'info@globaledulink.co.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1578472083-go (White Background).jpg', 'logo_size' => '{"width":3461,"height":1200}', 'description' => 'Global Edulink is a leading online learning and training provider. We believe that everyone should have the opportunity to learn, no matter what their situation, which is why we strive to keep our resources cutting edge and easy-to-understand.<br /> <br /> Education is just one aspect of life that can shape who you are and who you want to be as an employee. In a time-poor world, sometimes you need a flexible approach to help you achieve your goals. Online learning with Global Edulink offers just that – professional and vocational training to fit in with your life.<br /> <br /> Global Edulink is well-established in the UK, but reaches out to learners all over the world. The company aims to bridge the gaps in a three step process of training, skills, and jobs, where you can learn at your own pace using interactive teaching techniques.<br /> ', 'website' => 'http://www.globaledulink.co.uk', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => 'opt_content_1528980709-8-06-14 at 4.52.50 PM.png', 'video_embed_code' => '<iframe width="854" height="480" src="https://www.youtube.com/embed/bn_ZJ_0B2jM" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'info@globaledulink.co.uk', 'contact_phone_number' => '+44 2034097966', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '275', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"3";s:7:"dec_avg";d:3;s:9:"whole_avg";d:3;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => null, 'instant_callback_disabled' => '1', 'show_map' => '1', 'same_place' => '0', 'tier' => 'tier2', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2017-11-24 20:50:10', 'modified' => '2022-09-05 13:45:10', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'no', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Received', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2018-08-17 18:12:33', 'profile_completed_time' => '2017-11-24 20:57:46', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '1', 'is_corporate' => '0', 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '1', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1662371099_Sample_Cer.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":871267,"r_84":502,"r_174":502,"r_777":502,"r_82":502,"r_401":502,"r_89":502,"r_229":502,"r_80":502,"r_114":502,"r_610":502,"r_615":502,"r_609":502,"r_66":502,"r_614":502,"r_805":502,"r_79":502,"r_374":502,"r_682":502,"r_636":502,"r_88":502,"r_215":502,"r_17":502,"r_357":502,"r_86":502,"r_388":502,"r_221":502,"r_81":502,"r_382":502,"r_592":502,"r_541":502,"r_193":502,"r_95":502,"r_762":502,"r_656":502,"r_85":502,"r_180":502,"r_113":502,"r_809":502,"r_255":502,"r_808":502,"r_253":502,"r_254":502,"r_389":502,"r_618":502,"r_593":502,"r_599":502,"r_738":502,"r_743":502,"r_387":502,"r_12":502,"r_231":502,"r_97":502,"r_10":502,"r_528":502,"r_931":502,"r_527":502,"r_843":502,"r_111":502,"r_112":502,"r_596":502,"r_122":502,"r_823":502,"r_912":502,"r_149":502,"r_83":502,"r_167":502,"r_657":502,"r_237":502,"r_236":502,"r_168":502,"r_256":502,"r_739":502,"r_312":502,"r_511":502,"r_588":502,"r_332":502,"r_313":502,"r_439":502,"r_385":502,"r_811":502,"r_183":502,"r_227":502,"r_329":502,"r_225":502,"r_944":502,"r_223":502,"r_169":502,"r_597":502,"r_526":502,"r_818":502,"r_884":502,"r_268":502,"r_269":502,"r_27":502,"r_830":502,"r_531":502,"r_794":502,"r_347":502,"r_755":502,"r_780":502,"r_779":502,"r_524":502,"r_148":502,"r_94":502,"r_419":502,"r_589":502,"r_847":502,"r_725":502,"r_840":502,"r_125":502,"r_226":502,"r_391":502,"r_15":502,"r_207":502,"r_652":502,"r_694":502,"r_270":502,"r_760":502,"r_507":502,"r_508":502,"r_403":502,"r_204":502,"r_272":502,"r_515":502,"r_519":502,"r_918":502,"r_195":502,"r_432":502,"r_142":502,"r_691":502,"r_393":502,"r_722":502,"r_398":502,"r_872":502,"r_394":502,"r_395":502,"r_400":502,"r_887":502,"r_196":502,"r_194":502,"r_345":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '107238', 'course_id' => '78483', 'title' => 'Diploma in Customer Service', 'slug' => 'upto-twelve-months-part-time-diploma-in-customer-service-global-edulink', 'external_link' => 'https://www.globaledulink.co.uk/course/diploma-in-customer-service-online/', 'summary' => '<strong>Course overview</strong><br /> <br /> Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service. Global Edulink, as a leading training course provider in the UK, have created this excellent course which will allow you to improve your Customer service skills and demonstrate to employers and recruiters that you are able to provide customer service duties to the highest standards.<br /> <br /> The Diploma in Customer Service will develop knowledge and skills in key areas such as how to deliver the best customer service, customer retention, resolving customer problems, business principles, and managing your own performance and professional development.<br /> <br /> This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail ; Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc.<br /> <br /> Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: <ul> <li>Contract Centre Supervisor</li> <li>Customer Service Team Leader</li> <li>Customer Relations Advisor</li> <li>Hotel Manager</li> <li>Sales Manager</li> </ul> Our online course is so well designed you will feel that you are in the classroom! This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards.<br /> <br /> <strong>Course Curriculum</strong><br /> <br /> <strong>1. Customer service principles</strong> <ul> <li>The Value of Customer Good Service</li> <li>Enhancing Customer Relationship</li> <li>Dealing with Customer Expectation</li> <li>Problem Solving</li> <li>Success of Customer Service</li> </ul> <strong>2. Customer service essentials</strong><br /> <br /> <strong>3. Setting customer service goals & objectives</strong><br /> <br /> <strong>4. Communication skills for customer service</strong><br /> <br /> <strong>5. Customer service techniques</strong> <ul> <li>Customer Awareness</li> <li>Improving Your Customer Service Leadership</li> <li>Building Teamwork for Customer Service</li> </ul> <strong>6. How to manage customer service team</strong> <ul> <li>Managing Customer Service Quality</li> <li>Improving Service Delivery</li> <li>What is Good Customer Service</li> </ul> <strong>7. Improving your customer service leadership</strong><br /> <br /> <strong>8. Leading customer service team</strong><br /> <br /> <strong>9. Team working and team building</strong><br /> <br /> <strong>10. Handling customer complains</strong><br /> <br /> <strong>11. How to work with unhappy customers</strong> <ul> <li>Dealing with Angry Customers</li> <li>Learning from Angry Customers</li> </ul> <strong>12. How to gain back lost customers</strong><br /> <br /> <strong>13. Telephone techniques</strong><br /> <br /> <strong>14. Telephone etiquette</strong><br /> <br /> <strong>15. Telephone customer service</strong><br /> <br /> <strong>16. Power of telephone courtesy</strong><br /> <br /> <strong>17. Internal customer service</strong><br /> <br /> <strong>18. Customer service at call centres</strong> <ul> <li>The CSR – A Powerful Choice</li> <li>Getting the Professional Edge</li> <li>All Important Customers</li> <li>Building Your Skills</li> <li>Building Your Skills with Technology</li> <li>Managing your Attitude</li> </ul> <strong>19. Social intelligence</strong><br /> <br /> <strong>20. Negotiation skills</strong><br /> <br /> <strong>21. Time management</strong><br /> <br /> <strong>22. Work life balance</strong><br /> <br /> <strong>23. Stress management at workplace</strong><br /> <br /> <strong>24. Safety in the work place</strong><br /> <br /> <br /> <strong>Method of Assessment</strong><br /> <br /> At the end of the course learners will also take an online multiple choice question assessment tests. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.<br /> <br /> <strong>Certification</strong><br /> <br /> Successful candidates will be awarded Leve 3 Diploma in Customer Service.<br /> <br /> <strong>Benefits you will gain:</strong> <ul> <li>High-quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>The benefit of applying for NUS extra Discount Card.</li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Contract Centre Supervisor,Hotel Manager,Sales Manager,Customer service Advisor', 'eligibility' => '<ul> <li>This course is available to all students, of all academic backgrounds. However, a sound academic background would be an advantage.</li> <li>Learners should be ages 16 or over to undertake the qualification.</li> <li>Good understanding of English language, literacy, numeracy and ICT are required to attend this course.</li> </ul> ', 'school' => 'Global Edulink', 'keywords' => 'Laimoon,Customer Relations Advisor', 'location' => 'Online', 'duration' => 'Upto 20 Months', 'timing' => 'Flexible', 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43388885', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Service Advisor', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><p><b> Where: Cardiff </b></p><p><b> Full time: Permanent </b></p><p><b> Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives </b></p><p><b> Hourly Rate: £12.05</b></p><p><b> Shift: 12hrs </b></p><p><p> Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE   </p><p> Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  </p><p> Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE   </p><p> Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  </p><p> You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.  </p><p><p><h2> What's in it for you </h2><p><ul><li> A   great   starting salary of  £23,504 rising to £24,064 after 9 months of being here, plus incentives and bonuses  </li><li> Huge   discounts of EE & BT products including your Mobile and Broadband – saving you   hundreds   of   pounds   every year.  </li></ul><p><ul><li> Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.  </li><li> Season Ticket   Travel Loan – giving you the funds to   pay for your travel   to and from work up front, making a difference where it counts.  </li></ul><p><ul><li> Volunteering days, so you can   give back   to your local community.  </li><li> Optional Private Healthcare and Dental, to protect you and your family.   </li></ul><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?  </p>', 'course_qualifications' => null, 'global_location_id' => '226', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '132663', 'company_name' => 'EE', 'external_apply_url' => 'https://uk.jooble.org/external/776552747630255928?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=e871162f1eb973fc14582d3f7f9734c7', 'external_short_url' => '776552747630255928', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-26 03:24:43', 'published' => '2024-04-26 03:24:43', 'closed_time' => null, 'updated' => '2024-04-26 03:24:43', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '226', 'display_name' => 'United Kingdom', 'name_ar' => null, 'country_id' => '74', 'Country' => array( 'name' => 'United Kingdom', 'id' => '74', 'slug' => 'united-kingdom', 'code' => 'GB' ) ), 'Company' => array( 'id' => '132663', 'name' => 'EE', 'website' => 'http://ee.co.uk/', 'verified' => '0', 'photo' => 'EE_a3ad5380-45f9-11ea-9d7b-e9658c124506.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Customer ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10306', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Customer ' $renderSchema = 'yes' $title_for_layout = 'Customer Service Advisor jobs in EE in United Kingdom.' $page_description = 'Apply to Customer Service Advisor jobs in EE in United Kingdom.Find similar vacancies, jobs and salary information in United Kingdom.' $locationForTitle = 'United Kingdom' $currentJobCity = array( 'id' => '226', 'display_name' => 'United Kingdom', 'name_ar' => null, 'country_id' => '74', 'Country' => array( 'name' => 'United Kingdom', 'id' => '74', 'slug' => 'united-kingdom', 'code' => 'GB' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '60209', 'title' => 'EE', 'slug' => 'ee', 'description' => 'We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network,', 'meta_title' => 'Jobs from EE', 'meta_description' => 'Jobs from EE', 'meta_keywords' => 'Jobs from EE', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '60191', 'company_page_id' => '60209', 'title' => 'EE', 'slug' => 'ee', 'summary' => null, 'description' => 'We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network,', 'meta_title' => 'Jobs from EE', 'meta_description' => 'Jobs from EE', 'meta_keywords' => 'Jobs from EE', 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ) $location = 'United Kingdom' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ) $published = '2024-04-26 03:24:43' $daysleft = (float) -0 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/united-kingdom/Customer ' $csaKeywords = array( (int) 0 => 'Customer Service Advisor' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'united-kingdom' $jobLocName = 'United Kingdom' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/43388885' $companyName = ' at EE' $twitterText = 'Hiring now! Customer Service Advisor at EE. Please apply or share https://jobs.laimoon.com/jobs/externalview/43388885' $emailText = 'Hiring now! Customer Service Advisor at EE. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43388885' $sCompanyName = false $csaSearchKey = 'Customer Service Advisor' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'EE'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
EE
-
Fast-Moving Consumer Goods (FMCG) Course LineAED 88Duration: Upto 5 Hours
-
Diploma in Customer Service Global EdulinkAED 181Duration: Upto 20 Months
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://uk.jooble.org/external/776552747630255928?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=e871162f1eb973fc14582d3f7f9734c7