Home United Kingdom Customer Service Advisor - Uncapped Commission
Home United Kingdom Customer Service Advisor - Uncapped Commission
Customer Service Advisor - Uncapped Commission
Job details
Where : Glasgow - Alexander Bain House Part Time: Permanent Salary: £12,535.47 rising to £12,834.13 at 9 months in role, plus uncapped commission, based on a 20 hour per week contract Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Shifts: Day shifts - working 20 hours per week and working between the days of Monday, Tuesday,, Thursday and Friday. One Saturday every 3 weeks 09:00am until 04:30pm If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. - Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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One Saturday every 3 weeks 09:00am until 04:30pm </p><p> If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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Providing effective customer service is possible through understanding consumer motivation which this Professional Diploma in Customer Service course can provide you.<br> <br> This Professional Diploma in Customer Service is an effective way to learn how to provide good customer service to promote a good relationship with your clients. Your clients will truly appreciate your efforts and this can also turn into the opportunity of improving your reputation to encourage potential customers.<br> <br> <strong>Course Highlights</strong> <ul> <li>The price is for the Professional Diploma in Customer Service whole course including the final exam - no hidden fees</li> <li>Accredited Certificate upon successful completion at an additional cost</li> <li>Efficient exam system with instant results</li> <li>Track progress within own personal learning portal</li> <li>24/7 customer support via live chat</li> </ul> <strong>COURSE CURRICULUM</strong><br> <br> <strong>Customer Service</strong> <ul> <li>Getting Started</li> <li>Who We Are and What We Do</li> <li>Establishing Your Attitude</li> <li>Identifying and Addressing Customer Needs</li> <li>Generating Return Business</li> <li>In-Person Customer Service</li> <li>Giving Customer Service over the Phone</li> <li>Providing Electronic Customer Service</li> <li>Recovering Difficult Customers</li> <li>Understanding When to Escalate</li> <li>Ten Things You Can Do to WOW Customers Every Time</li> <li>Wrapping Up</li> </ul> <br> <strong>Customer Relationship Management</strong> <ul> <li>Customer Relationship Management</li> <li>What CRM Is and Who It Serves</li> <li>Checklist for Success</li> <li>Requirement Driven Product Selection</li> <li>Considerations in Tool Selection</li> <li>Strategies for Customer Retention</li> <li>Building the Future</li> <li>Homegrown vs. Application Service Provider</li> <li>The Development Team</li> <li>Evaluating and Reviewing Your Program</li> </ul> <strong>Activities<br> <br> Recommended Reading</strong><br> <br> ----<br> <br> <br> Professional Diploma in Customer Service has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br> <br> This valuable Professional Diploma in Customer Service course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then a professional Diploma in Customer Service is for you.<br> <br> We've taken this comprehensive Professional Diploma in Customer Service course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the Professional Diploma in Customer Service course. It really is a sure pathway to success.<br> <br> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br> <br> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br> <br> So, why not improve your chances of gaining professional skills and better earning potential.<br> <br> ', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Customer Care Manager,Customer Care Supervisor,Professional Diploma in Customer Service,Customer Service Specialist,Customer Service Officer,Call Center Manager', 'eligibility' => 'Professional Diploma in Customer Service is open to all from all academic backgrounds and there are no specific requirements to attend this Professional Diploma in Customer Service course. 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One Saturday every 3 weeks 09:00am until 04:30pm </p><p> If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. 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We are passionate about developing our people and we’ll support you to achieve the career you want. </p><p>- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. </p><p>- Volunteering days, so you can give back to your local community. </p><p>- Optional Private Healthcare and Dental, to protect you and your family. </p><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. 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Customer Service Advisor - Uncapped Commission at EE. Please apply or share https://jobs.laimoon.com/jobs/externalview/43388883' $emailText = 'Hiring now! Customer Service Advisor - Uncapped Commission at EE. 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Hiring company
EE
-
Customer Service Skills John AcademyAED 90
AED 918Duration: Upto 1 Hour -
Professional Diploma in Customer Service Alpha AcademyAED 94
AED 955Duration: Upto 14 Hours
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