Tele-sales Representative
Full time
at Braxtone Insurance Management W.L.L
in
Bahrain
Posted on April 26, 2024
Job details
The function of Telemarketing Agent entails the following:
- cold calling techniques on prospects
- persuading potential customers to purchase a product or service
- obtaining referrals and leads from a variety of sources from lead generation activities
- contributing to department’s function of collecting data and converting them into qualified leads then conduct sales calls.
- Serves customers by selling products via telephone.
- Contact individuals by telephone in order to solicit sales for goods or services.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Conduct client or market surveys, and type detailed notes regarding sale or service offered.
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
- Explain products or services and prices, and answer questions from customers.
- Maintain records of contacts, accounts, and orders in the company’s system only.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.
- Minimum of high school certification
- Diploma and some form of work experience is preferred
- Good selling skills
- Positive energy and teamwork ethos
- Excellent written and oral communication skills.
- Good understanding of the services
- Be highly computer literate, particularly in Microsoft Office Products.
- Ability to persuade others to change their minds or behavior.
- Ability to give full attention to what other people are saying, and to actively look for ways to help people.
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