Home Saudi Arabia Aftersales Operations Manager

Home Saudi Arabia Aftersales Operations Manager

Aftersales Operations Manager

Full time at Antal International Network in Saudi Arabia
Posted on April 26, 2024

Job details

• District management and supervision • Inspection and evaluation of service dealers • Establishment and maintenance of service standards • Operational management of service dealerships • Management of customer complaints and grievances • Formulation of service policies to enhance customer experience • Addressing complaints from social media platforms • Conducting Customer Satisfaction Index (CSI) research • Administration of service contracts and extended warranty agreements • Education: Bachelor’s degree or higher in a relevant field • Experience: Minimum of 5 years of experience in automotive after-sales operations • Flexibility: Willingness to travel throughout the region as required • Language requirement: English & Arabic; Upload your resume and our tool will compare it to the requirements for this job like recruiters do. #J-18808-Ljbffr

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