Assistant Restaurant Manager - Malaki Tea & Lobby Lounge

Full time at a Laimoon Verified Company in Qatar

Posted on April 26, 2024

Job details

Job DescriptionScope and Objectives You are empowered to make any decisions for the betterment of the event flow or guest satisfaction and are accountable for the outcomes of your actions.Food and Beverage Mission StatementFood & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.   Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.   Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist AmbassadorOur MottoGracious with people, ruthless with standards and hungry for more.GroomingOur appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.Personal AttributesMotivator & InitiatorPositive attitude and well spokenResult drivenDisplay initiativeCommitment to professional valuesTeam playerCustomer / people orientedCreated / open-mindedKey role and responsibilitiesManager is responsible for the smooth operation of his/her specific area He/she is responsible in linking all facets of service and entertainmentIn charge of training, grooming standardsDirect and organize the activities of the cigar lounge to maintain high standards of the cigar & beverage quality, service and marketing to maximize profits through outstanding guest service experienceResponsible for the entire tea program to include sales, inventory and proper requisitioning proceduresShould be creative and confident and be prepared to think outside of the boxHe/she should take the time to get to know the guests and be committed to service excellenceInitiative to invest in self-developmentFollowing up financial, LQA, TrustYou and Forbes targets on a daily basisBeing entrepreneurial, thinking beyond the boundaries and leading by example are expected All hotel standards to be exceeded at all timesKeep ahead of industry trends, create and implement new revolutionary standards Develop ideas on increasing guest satisfactionEnsure the operational inventory is always accounted for and in immaculate conditionEnsure all responsible areas are maintained at the highest levelsCreate opportunities for upselling products Develop the team to strive for excellenceAssume the responsibility of daily operationsCreates efficient rostering systemFollowing up on opening and closing checklistsEnsure all appropriate equipment is on hand for each service periodConducts daily briefings for all staff prior to commencement of shiftHandles security incidents, guest complaints with confidence and in a professional mannerDirectly work with all heartists to create a flow of new and 'improved' ideasEnsure awareness and deliver the optimum levels of service and guest satisfactionMaintains the HACCP standards as required by the regional governing bodyEnsure all hotel property and facilities are maintained an in an optimal working orderEnsure rooms/events is set prior to the commencement of serviceMaster all POS systemsEstablish and maintain effective communication across all divisionsLead by example through a passionate, hands on approachAssist with collecting information for the monthly P&L reviewRecords and reports Glitch incidents with integrity and transparencyQualificationsRecognised Degree in Hotel Management or related field.Must have 2-3 years experience in a Food & Beverage/Restaurant operations management role, preferably with Luxury Brand experienceExcellent leadership and interpersonal skillsEye for detail to achieve operational excellence.Strongly committed to teamwork and customer servicePrevious pre-opening experience will be an added advantage.A positive and energetic attitude.Be able to work under pressure & flexible to work within a dynamic team environment.Excellent team player.

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Home Qatar Assistant Restaurant Manager - Malaki Tea & Lobby Lounge

Home Qatar Assistant Restaurant Manager - Malaki Tea & Lobby Lounge

Assistant Restaurant Manager - Malaki Tea & Lobby Lounge

Job details

Apply safely

Hiring company

Confidential

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