Assistant Manager

Assistant Manager Talent Rooters, Pakistan Bachelor in Computer science/ Software Engineering Follow approved IT policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.Prepare, install, configure, tune and test QA, production environment and maintain sales force applicationTest, update & deploy enhancements & new version of sales force application.Install, configure & maintain mobicontrol application to manage sales force application remotely on user's devicesProvide support for sales force applications by resolving issues escalated by level 1 support staff in a timely fashion.Liaise with users for enhancements in sales force application and communicate the same to relevant consultant for modification in the programme Conducting training sessions for users and IT support staff on sales force applicationPrepare & maintain sales force application's operations guide for users & support staffDiscuss these options and solutions with the user to establish the viability of implementing such solutionsPlan phases of the software development life cycle (SDLC) for a variety of projectsAssist in the preparation and documentation of software requirements and specifications.Research and document requirements of software users.Administer critical analysis of test results and deliver solutions to problem areasLiaise with network administrators, systems analysts and software engineers to assist in resolving problems with software products or company software systems.Administration of sales force one UDs & one backend systemAssist in the designing and conducting of IT staff & end-user training programs to facilitate effective management and use of system applications by respective users group.Recommend, schedule, and perform software improvements and upgradesAssist in the preparation of MIS statements and periodic reports of system development activity timely and accurately to meet company's and department requirements, policies and standardsJob SpecificationExposure to programming languages like Java, C#Expert in working with SQL queriesGood knowledge of relational databases like SQL Server, OracleKnowledge of developing test cases for testing a given applicationGood communication and interpersonal skills.

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