Key Account Manager

Fiberlink (Pvt) Ltd. a reputed ISP in Pakistan is looking for professionals to fill the positions of Key Account Manager's post in Karachi Office.Ideal candidates should be from relevant industry and have at-least 2 years of experience.Job SpecificationResponsibilities Responsible for all queries related to assigned customers. Provide email- and telephone-based support to Customers. Diagnose and resolve complex customer issues. Act as a liaison between customers and other technical departments. Engage senior technical persons as required to assist in the troubleshooting process. Resolve customer issues professionally and effectively Generate Invoices to assigned customers.Skills required for job:  Strong knowledge of Windows operating systems, including Microsoft Office. Passion for working with people and for helping customers succeeds. Demonstrated ability to take ownership of tasks and projects and ensure their completion. Ability to learn new technologies quickly. Ability to multitask effectively and work well under pressure. Strong organizational and time-management skills. Ability to work independently with minimal management direction. Excellent written and verbal communication skills in English language.PS: Do not consider salary on given ad as we will decide salary after interview and it will be based on skills and experience. Information Technology and Services - Karachi, Pakistan About Us Fiberlink (Pvt) Ltd is one of the leading Data Network Operator & ISPs in Pakistan. The Company was started in 2008 and has grown rapidly since, with a well deserved reputation for excellent customer service. We are focused on delivering highly relia

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