Analyst, Wealth Management Operations Program Management, Consumer Banking Ops, Technology & Operations
Full time
at DBS Bank Limited
in
Singapore
Posted on April 25, 2024
Job details
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
- Assist with End to End Project/Program management and milestone management.
- Assist with User Requirement Request, Reviews and documentations.
- Manage Root Cause Analysis on defects, as well as during identification of underlying problems.
- Participate in UAT including preparation of test case plan, test scripts, testing progress monitoring and status updates
- Conduct End User Training
- Follow DBS standards on Risk Management, Security and all Corporate Project Management methodologies
- Management Reporting/Adhoc Tasks
- Prepare daily, weekly, monthly and adhoc reporting requests including BCC, STP Numbers 2) for area of responsibility through dashboard and scorecards
- Perform Business holiday calendars checks
- Assist with DCFC marcos updates
- Organise and co-ordinate people engagement activites such as EXSA Award, organising WMO Team bonding Events etc
- Adhoc tasks as and when assigned.
- Degree Holder with 1-3 years of relevant project management experience in Wealth Management.
- Hands-on experience with CMCP/Finacle/Avaloq/Workflow Systems preferred.
- Experience/Knowledge in Wealth Management Operation Processes is required.
- Hands-on experience in test case creation, scripting and performing UAT testings.
- Able to conduct and faciliate requirements gathering session.
- Experience in creating presentation decks and comfortable with presentations.
- Excellent interpersonal, written and verbal communication skills with a positive working attitude.
- Ability to work and cope with pressure with accuracy and commitment.
- Ability to multi-task and manage various projects elements simultaneously.
- Fast Learner, systematic and meticulous with an eye for details.
- Highly Proficient in MS Word/Excel/Powerpoint including macros
- Able to support project implementation/cut-over during weekends
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