Customer Onboarding Specialist (Remote)
Full time
at PayrollPanda
in
Online
Posted on April 25, 2024
Job details
- Assist, implement, and support customers at key moments in their payroll and HR onboarding experience
- Complete new PayrollPanda account setup on behalf of the customer and serve as their go-to person during the onboarding process
- Work closely with the sales team to ensure a smooth transition and onboarding experience for new customers
- Understand customer pain points and work with the product and sales team to simplify and automate existing processes
; JOB REQUIREMENTS:
- 0-2 years of experience in a client facing role (Fresh graduates are encouraged to apply)
- Candidates who are well-versed in Mandarin would be highly considered
- Excellent written and verbal communication skills
- High attention to detail, structured with a desire to learn and succeed
- Available to start work immediately is a plus
- Must be fluent in English and Malay
- Comfortable with numbers and payroll is a plus
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