Credit Control Officer- 2 Posts at Kenyatta University Teaching, Referral & Research Hospital

Job Description Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is a leading National Referral Hospital with a bed capacity and equipped with state-of-art medical amenities. The hospital is well equiped to offer Oncology, Trauma & Orthopedics, Renal among other services. The Hospital is located along Northern Bypass Rd. near Kahawa West, Nairobi V/ST/2/ Job Purpose Reporting to the Credit Control and Insurance Manager, the Credit Control Officer’s jobexists to ensure proper maintenance of monthly cash collections performance as per set target and carrying out credit control administration activities as per the credit controlprocess at KUTRRH. Duties and Responsibilities Monitor and manage the hospital’s credit and collection activities. Ensure timely collection of payments from patients and insurance companies. Maintain accurate records of accounts receivable and update billing information. Communicate with patients and insurance companies regarding payment inquiries and discrepancies. Implement credit control policies and procedures to minimize bad debt and improve cash flow. Any other duties assigned by the Supervisor. Requirements Qualifications Bachelor’s degree in finance, accounting or a related field. A CPA-K or equivalent will be an added advantage. Proven experience in credit control or accounts receivable management. Excellent knowledge of financial principles and accounting practices. Attention to detail and accuracy in record-keeping. Proficiency in using financial software and MS Excel. Fulfilled the requirements of Chapter Six of the Constitution of Kenya, . Key Competencies Strong interpersonal skills to build relationships with patients and insurance representatives. Ability to work independently and handle multiple tasks simultaneously. Good organizational skills and ability to meet deadlines. Assertiveness and ability to handle difficult conversations. Attention to customer service and patient satisfaction. Strong analytical and problem-solving skills. Excellent communication and negotiation skills. Fulfilled the requirements of Chapter Six of the Constitution of Kenya, #J-18808-Ljbffr