Home Qatar Field Service Engineer

Home Qatar Field Service Engineer

Field Service Engineer

Full time at a Laimoon Verified Company in Qatar
Posted on April 24, 2024

Job details

Assisting local teams and servicepartners on the installation and commissioning ofchargers.Performing service tasks such asinstallation and commissioning of equipment and routine maintenanceactivities and identifying technical problems and analyzing thesolutions based on the same.Contributing tocustomer satisfaction by delivering the tasks based on the customerexpectation and identifying new salesopportunities.Maintaining good relationshipwith customers.Preparing and ensuring allmaterials, parts and equipment are available as per therequirement.Offering advice on complexelectrical or mechanical problems based on data obtained from cloudconnected service systems.Ensuring thetroubleshooting activities are carried out effectively andproviding solutions to avoid the occurrence of the equipmentfailure in the future.Assisting the managementby providing improvement actions on operational aspects andcustomer service.Ensuring the safety rules andguidelines are practiced and followed in the team and reporting ifthere are any deviations fromit.

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