VDI Published Applications (HSA) Lifecycle Specialist (Senior)

ESSENTIAL SKILLS REQUIREMENTS: · Software package, installation & conversion tools, e.g. MSI,· Experience in Analysis of Application Business needs and Requirements· Experience in Analysis of application performance and worked with Software installation Capture tools· Experience in optimisation of functional areas, e.g. Server and Desktop Deployments, User experience and Published Applications· Experience in Documentation of Published Application deployments· Experience in Application Modernization and Application lifecycle management (ALM)· Experience in legacy (e.g. .vbs) and modern(e.g. MSIX, psadt) installation method· General client & server OS (Windows, Red Hat, Linux, etc.) experience· Experience in operation of Windows Servers and Windows multisession Desktop· Experience in Windows Client (Windows 10 & 11) OS troubleshooting· Experience with Active Directory and GPO· Experience with Entra ID (Azure AD)· Experience with Scripting (PowerShell, Python,etc..)· Experience in troubleshooting infrastructure, network and integration issues· Experience with VMWare Workspace One Access· Experience with ITL processes (Incident, Change and Problem management)Plan and execute maintenance tasks (change management)Plan and execute infrastructure lifecycle tasks (technical lifecycle, change managementResolve incident tickets· Any additional responsibilities assigned in the Agile Working Model (AWM) Charter. ADVANTAGEOUS SKILLS REQUIREMENTS:· Experience Citrix Netscaler (higher than 12.x) and Storefront· Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)· Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)· Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)· Experience Citrix XenServer (higher than 7.x)· Experience in working with hyperconverged systems· Experience with Scripting (PowerShell, Python etc.)· Experience with monitoring systems· Experience in optimization of functional areas, e.g., Server Deployments, User experience and Published Applications· Automated problem remediation· VMware Published Applications stack· Understand Rest API technology WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?· A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification· 5+ years· Operations experience with Citrix VDI and App stack· Experience with windows desktops and server support· Experience with Windows Terminal Server· Experience with software packaging and image creation· Experience with hardware and software lifecycle· Experience with ITIL processes (Problem, Incident, Change management)