High-End Consumer Product Repairs Administrator Specialist
Job details
Overview:Our client is a leading import and distribution business (wholesaler) of high-end eletronic, digital, personal and household products. Responsibilities:Oversee and manage repair incidences that occur within our client's businessWalk-insE-mailsManage job cards from start to finishTechnician follow upsCustomer supportTech statementsFilingStoreroom managementCourier managementQuote managementOpen Order ManagementBe able to execute quickly and move resources to achieve ad hoc short term requirementsProvide a high-quality level of service, looking after Global technology and Consumer brandsManage stock requirements at all stages of the process, as requiredQualifications and Experience required:MatricCustomer service orientation - wanting to go the extra mile to ensure brand loyalty and customer satisfactionDemonstrated ability to work on multiple initiatives at the same time in the retail and FMCG environmentA minimum of 3 years' experience in managing customer services and repairsSAP Business One experience an advantageAdvance Computer literacy skills
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