TRAINING MANAGER

National Hospitality Company based in Airport Industria, Cape Town offers an ideal opportunity to an experienced Training Manager. The Training Manager will manage and coordinate all learning and development functions for operational excellence and the Company's service standards for their various portfolios around South Africa.

Duties & Responsibilities

Develop and Plan annual individual restaurant training plans with Operations and General managers

Collate and submit annual Mandatory and Discretionary Grant Applications (Workplace Skills Plan and Annual training report) with Cathsseta

Coordinate the consultative EE and Training Committees

Compile and submit annual EE Report

Prepare and assist with the Annual BBBEE Audit

Manage and Maintain Accreditation with various quality assurance bodies

Facilitate accreditations for new programmes as the need arises

Maintain the day to day running and accreditation of the Culinary School

Develop individual development plans for staff for the purposes of career development and succession planning

Ensure proactive participation in all learning programmes

Develop and execute strategies to ensure that all learning programmes are completed within the relevant timeframes

Source, coordinate and/or create effective and relevant training interventions to assist staff in meeting their development goals

Maintain efficient and accurate training records

Regularly consult with restaurant GMs and operations managers to adapt training strategies as needed so as to keep training current and relevant

Coordinate training interventions with service providers and suppliers

Coordinate trainees and learners from various FET colleges and Government/SETA Youth Programmes

Facilitate and roll out various training interventions at all levels

Create and develop or update existing training materials and courses

Oversee and maintain monthly training calendars

Training needs analysis - Identify knowledge and skills gaps and implement training solutions to close the gaps

Conduct Induction for new staff

Coordinate various development programmes (MDP, ADP, Jnr Sous Chef and Jnr FOH management programmes)

Manage Assessments and Moderations for accredited programmes

Assist with Tender processes and special projects as they arise

Quality management controls for learning and development as well as product offering

Desired Experience & Qualification

Grade 12 essential

Recognised Human Resources/Learning and Development qualification would be advantageous

3-5 years' relevant experience in a similar position essential.

Proficient in MS Office essential - Word, Excel, PowerPoint and email

Written communication: read, interpret and write routine reports, agreements & correspondence

Design and develop curriculum, training materials and assessments

Problem solving

Facilitation on various levels

Package & Remuneration

R24 000 negotiable Cost to Company

Medical Aid compulsory

PLEASE EMAIL YOUR CV TO: lilian@smilers.co.za

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