Front Office Supervisor

Job DescriptionWe are looking to appoint a Front Office Supervisor at our Oaks Brisbane Lexicon Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. About the role:Guide & support the team in providing outstanding guest welcoming and experiencesAct as a role model, sharing your expertise and continually inspiring the teamEnsure daily tasks are completed accurately and in a timely mannerConduct guest arrivals and departuresResolve & respond to guest complaints in a timely and professional mannerQualificationsTo be successful you will have:Previous office supervisory experienceExtensive experience working within a Hotel/ Resort environmentExceptional customer service skills and an unwavering positive attitudeAbility to manage time effectivelyProfessional presentation essentialAvailability to work weekends if requiredAdditional InformationJoin our positive and vibrant team and be rewarded with these team benefits: Highly competitive hourly rate50% discounts on accommodation across all Minor Hotel brands in Australia and New ZealandDiscount savings and cash back from over 400 popular retailers in Australia and New ZealandDiscount when you visit any of our restaurants, cafes, bars and wellness retreatsDiscounts on 530 Minor Hotels and F&B outlets across the globe50% off The Coffee Club VIP membershipFurniture, Australia Zoo, NIB insurance discountsPromotion opportunities across Minor Hotels globallyCareer development / progression & education assistanceAdditional paid leave including Birthday and Study leaveWellbeing programs (Uprise)Reward & Recognition programsTeam member referral programOur people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.