Hotel Reception - Front Desk/Guest Services (Casual)Novotel Sydney West Hq

Are you a passionate guest services professional who enjoys delivering bespoke and memorable experiences? We have the job for you!$31.09 + shift allowances and penalty ratesComplimentary daily mealsFree gym membership + pool accessUniform and training providedA bit about us...At West HQ, we offer more than just premier accommodation with luxurious touches. Situated in the middle of Western Sydney, minutes from the M7 Motorway and only 45 minutes from Sydney's CBD, our location is unparalleled. With 164 rooms, eight multi-purpose event venues and an on-site bar and restaurant, Novotel Sydney, West HQ is one of the best all-encompassing hotels in the country. The main duties of this role include:Deliver service excellence, from check in to check out and everywhere in betweenOften be the first point of contact for guests and visitorsBe responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations and maintaining guest accountsProvide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenitiesTo be considered for this role, you will need:Experience in the same or a similar role within the Hotel IndustryA passion to deliver great customer serviceExcellent personal presentation and conductSuperior communication skillsIntermediate computer and Microsoft suite experienceExperience working with PMS, Opera or Fidelio (preferred)Availability days, nights and weekends (flexible rosters)Responsible service of Alcohol competency card (or willingness to obtain)Shift Times:7am - 3pm3pm - 11pmDon't think twice - hit that apply button!For more information visit http://www.novotelwesthq.com.au/