Inside Sales Manager

At Thryv, we are a team fiercely devoted to the success of local businesses. We've been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

Alongside providing leading-edge digital, marketing and directory services, we help more Australian businesses connect with their customers through the Thryv platform, giving them a world-class edge in technology.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable to paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Your Future Role The role of the Insides Sales Manager is to lead the Inside Sales team through managing existing business revenue & focusing on growth.

Combining a sound understanding of management practices, contact centre and sales /retention metrics, this role will aid in maintaining the market share and growing our SaaS portfolio in a constantly changing and highly competitive market.

This role is a Permanent Full-Time Position commencing 21st May 2024 in Australia working remotely and will report to Group Manager - Enterprise.

Your Responsibilities This role will be responsible for, but not limited to:

Achieving growth and hitting sales targets by successfully managing the sales team Designing and implementing a sales plan that expands company's customer base Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Ability to articulate impact of data and provide solutions that lead to increased performance Strong understanding of sales-based call Centre analytics and key performance metrics Understanding of CRM capabilities/requirements. A Bit About You Successful knowledge and experience as a Sales manager/ Team leader, consistently meeting or exceeding targets (3 years+). A strategic thinker, with a desire to challenge the status quo and old ways of thinking. A team player, able to constructively challenge views, facilitate a collaborative approach to work and gain buy in.An inquisitive individual, looking to understand all processes in great detail so she/he can look to enhance, improve or replace what is currently in place. Strong knowledge of various strategies used in business planning and performance analysis Experience in working with and influencing people at all levels of a business from frontline through to senior management Experience in driving sales/retention performance in a busy contact centre/sales environment Sound knowledge of call centre metrics What We Offer Become part of one of the leading SaaS and platforms business on the Australian marketEntitlement to an annual salary and performance-based recognition reviewsLearning and development support, Internal Growth opportunitiesCompanywide & Team events to celebrate successA diverse & collaborative team cultureA competitive salary and bonus structureUp to 12 weeks Paid Parental LeaveAccess to EAP100% Remote work, flexibility, and ability to work from anywhere in AustraliaGenerous commission structureAccess to hundreds of discounts and savings with external retailersHow to Apply If this role is of interest to you or somebody you know, please submit your application to the link provided. For any questions please do not hesitate to reach out to Shannon Rooney at ******

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