Oracle Ebs Customer Service Functional Consultant

About CapgeminiCapgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with more than 200,000 people, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning.Ranked among Ethisphere's 2019 Most Ethical Companies in the Word. Our seven values are at the heart of everything we do - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty. If you believe you have "La Niaque" to go the extra mile, then apply by submitting your resume and cover letter. Want to know more? To learn more about Capgemini and find out about what makes our people unique, log onto the Team At Capgemini, we believe in going on transformation journeys together. We collaborate closely with both clients and colleagues across various disciplines to deliver world class solutions. Our Oracle team seeks enthusiastic, talented individuals to join. Ideally, you are the kind of person who is excited about implementing Oracle's EBS applications, someone who enjoys designing and building solutions that will help our customers optimise their ways of working. You are a person that understands the benefits that Oracle Purchasing offers businesses, these benefits include the modern and intuitive user interface and the inherent mobility, AI, and reporting capabilities of the platform. You work well with others and understand that the optimum way of working almost always emerges through exchanging ideas. You are also keen to learn from others and share your learnings, through the articles, news and podcasts we consume, the documentation we create, and the stories we share, so that the team grows together. We believe that there's very little in the way of just doing it when it comes to experimenting with new technology; not only are you encouraged to explore your interests, develop new skills but you will also have access to our global and partner training materials, and you will be supported to get industry allocate enough time to develop new and relevant Oracle skills by providing access to Oracle learning portals and materials. We challenge all our Oracle resources to achieve and maintain Oracle certifications. In addition, we encourage our resources to grow more broadly by undertaking training and certifications in disciplines such as Core Consulting, SAFe Agile, DevOps and Project Management. This gives us the required expertise that our clients expect from us. We also encourage people to document the work achieved in their previous projects, provide feedback on the challenges they faced and present it to the team. We believe it makes everyone Oracle team focuses also on individual flourishment, so we organize on a monthly basis practice and capability catchups where we share information, experiences and celebrate successes.Culture We are looking for a talented, motivated, enthusiastic Oracle EBS Customer Service Functional Consultant to join a high performing team. Demonstrable team spirit: a willingness to collaborate, learn and teach others Stays relevant by maintaining knowledge of Source to Settle processes, industry best practices and trendsWhat you'll do? A key emphasis for us is on implementing solutions that make a difference by ensuring the delivery of quantifiable benefits to the client and you will provide advice and guidance to our customers on the process improvements and efficiencies that can be realised through the implementation of Oracle EBS Customer Service modules Functional Consultant To achieve this, you will need to work closely with the client SMEs and stakeholders to familiarise them with the Oracle Customer Service capabilities and support them in the decisions and development of the solution and process design. You will be responsible for a broad range of implementation activities including configuration, demonstrations, design workshops, documentation, testing, report development, training, data migration, knowledge transfer, UAT support, production go-live, hyper-care, and transition to the support organisation. You will also occasionally be required to provide support to pre-sales activities in solution design, performing requirements fit / gap analysis, providing system demonstrations, and advising on resourcing requirements for planning and estimating purposes.What you'll bring? Experience in Oracle EBS Customer Service modules (Service Contracts, Install Base and Depot Repair) Must have experience of multiple full cycle of Oracle EBS Customer Service modules implementations The ability to understand business processes and requirements and translate these into system solutions, resolving any business issues is essential. Ability to provide consulting and advisory services on different initiatives and help customers develop their systems Candidates must have excellent presentation, interpersonal and communication skills to work collaboratively with our clients, build rapport and foster relationships. Should be adept at producing functional design documents and communicating with technical teams and other stakeholders within a project setup. Ability to provide functional inputs for Integration and Data Migration design if any Strong, Fluent, and confident communication skills. Should be able to communicate with offshore teams and manage offshore delivery.What we can offer you? Working at Capgemini you'll find the rewards are more than just financial. Not only will you work alongside inspiring colleagues with a world of experience, but you will also have access to great benefits including, salary continuance insurance, paid parental leave, education assistance, salary packaging, the ability to purchase additional leave, as well as discounts on entertainment, financial and wellbeing services, travel and shopping. #LI-CT1 When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.#J-18808-Ljbffr