Senior Tpd Claims Manager

We are a boutique Australian Financial Claims Group who specialises in helping members and clients in the claims handling and settling process.As a (Senior) TPD Claims Manager we represent the clients in the full end to end research & submission settling and handling processWe are on track to represent and support over 400 clients claims this year and are missing that 1 or 2 more integral team members - and could this be you!!! Qualifications & experience Preferred 2-3 years experience in a claims manager role either submitting, managing or assessing for approval a TPD, Life Claims Retail or Superannuation Portfolio ANZIIF (or equivalent) or Tertiary qualifications preferred however experience is in the role is what is more desirable With all the above would be expected you understand the regulatory environment such as the Life Insurance Code of Practice (specifically the 7 guiding principles that apply) and how this is executed in the clams process Having worked for either a Legal Firm, Financial planning firm or Insurer in a claims role is highly desirable. TPD & life claims experience - Retail or Superannuation Empathy, passion and a great diligence to client service that delivers not only trust and rapport, but deliver highly efficient outcomes Excellent time management skills with great computer literacy with the ability to write submissions and manage that process. Medical background or understanding of medical conditions is preferred Tasks & responsibilities Working with our Referral Sources and clients to onboard new claimants. Absolutely managing a portfolio of TPD Claims from Research to Submission and Completion Research - Medical Conditions, Policy Definitions to preparation of and running of the submission Strategic in working with clients and the Leadership team on complex claim strategies and how the claim will be run Working with all stakeholders in the process, from referral sources to medical teams, legal professionals, Insurers and the claimants Great Salary package based on your experience F/T or P/T Fantastic work life balance arrangements We are a busy firm/practice that does not manage to toxic KPIs Established contracts with referral sources Supporting clients direct or referred to from the legal & financial planning profession Amazing CRM system to support the portfolio of claimants you manage An amazing support network of respected leaders in the profession A value proposition compelling in the market - excited to discuss Access to training & a support network of Legal & Financial Services Professionals within our group if it becomes too complex We pride ourselves on our great culture & growth and you can be a part of that Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Claims Manager? Have you worked in a role which requires a sound understanding of claims management processes? Do you have customer service experience? How many years' experience do you have in the insurance industry? Which of the following Microsoft Office products are you experienced with? What's your expected annual base salary? How much notice are you required to give your current employer? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr