Order Fulfilment & Customer Service Lead

Order Fulfilment & Customer Service Lead SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. Your Talent University degree in business or equivalent preferred 2+ years' experience in Customer Service / Logistics Sport, FMCG, Consulting Industry experience Advanced SAP skills Leadership experience preferred Your Mission To lead and guide the Fulfilment and Customer Service team to ensure operational excellence, the achievement of On Time In Full (OTIF) delivery performance and ensure best in class customer service. It is expected that the Fulfilment and Customer Service Team Lead will combine their high attention to detail and technical skill to ensure all customer's orders are keyed and delivered OTIF, along with combining strategic and analytical thinking, utilizing their skills to train and develop team members and being hands on as required in key functional tasks. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. There's sport to do and sport to experience all around in Melbourne! Bring in your dedication and fun-loving attitude, and we're good to go. #J-18808-Ljbffr