Market Systems Technical Specialist

Business/Systems Analysts (Information & Communication Technology) About us:  CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large number of households, as well as commercial and industrial businesses, world class arts, health and sporting precincts, popular tourism regions and the biggest infrastructure projects in Victoria.  We provide reliable, safe and affordable electricity and our businesses are independently rated as the best in the country for their efficiency. Sustaining this is all the more critical and challenging as greater electrification of homes, fleets and industries becomes a core strategy for reducing carbon emissions and addressing climate change. We value inclusive leadership and teams and celebrate the results of succeeding together.  But our greatest priority is the health, safety and wellbeing of our people and the communities we operate within.  About the role:  The Market Systems Technical Specialist is primarily responsible for the day-to-day technical support activities and management of the Market Systems (billing and metering) applications across the CKI group of electrical distribution companies of Powercor, CitiPower & United Energy. Key to this role is meeting our market obligations, ensuring 24x7 operations, analysing problems and finding solutions, and delivering enhancements as required by business and functional stakeholders. What you'll deliver: • Provide support for complex application problems. • Provide support for data maintenance in accordance with business and regulations requirements.  • Plan, deploy and test application patching and assist infrastructure teams where required. • Maintain Market Systems services in line with business service level obligations. • Ensure the delivery of market obligations as required by market participants and regulators. • Adhering to ITIL / ITSM standard processes. • Work closely with internal IT Project teams to ensure successful release and transition of deliverables. • Manage and coordinate timely resolution of system problems with internal and external service providers and vendors.  To succeed in the role, you'll have:  • Tertiary qualifications in IT or related discipline (Computer Science, Computer Engineering, Information Systems or business-related discipline). • Demonstrated experience working in a multi-sourced environment. • Understanding of an application server health check and management, covering Windows Server, Unix (Solaris, RHEL) • Exposure to common tools and services in Windows Server, such as Powershell, IIS, .NET • Fluent with Oracle database programming  • ServiceNow experience for ITSM/Ops preferred. • Demonstrated experience in an Energy and Utilities business highly regarded. Your career with us: We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.  With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we're committed to equal opportunities for all employees. We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here for more information on how we create and support a diverse and equitable workplace. Understand how our benefits can support you. We offer a health and wellbeing subsidy (up to $600 per year), paid parental leave of up to 15 weeks for the primary carer, and more. What's next?  If you think you have what it takes, but don't necessarily check every box, or would like to discuss a different or flexible way of working, please still get in touch with us at ****** Please submit your application via our careers website by 24 April 2024 . For the full Position Description, please reach out to Luke Castro from the Talent team at ****** We encourage applications from all communities; people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.  If you require adjustments as part of the recruitment process to accommodate your needs, please don't hesitate to discuss these with us.  Beon, CitiPower Powercor and United Energy recognise Australia's Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country. We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work. Report this job advert Don't provide your bank or credit card details when applying for jobs. Thinking about a career as a Technical Specialist? Explore job and salary trends, in-demand skills and role reviews. #J-18808-Ljbffr