Account Manager Japanese Speaking

*Must speak Japanese to apply*Mars Recruitment is partnering with a successful fintech to find a dedicated individual to provide exceptional support to clients in Japan, ensuring professional account management.Role Responsibilities:Providing sales support and facilitating seamless onboarding experiences for new clients.Maintaining regular communication and managing accounts for both new and existing clients.Cultivating and nurturing strong client relationships through timely and professional assistance.Maximizing client conversion rates for assigned leads in Japan and other regions.Guiding clients through the sales pipeline with personalized attention.Addressing client inquiries related to account management promptly and effectively.Contributing to the development and implementation of innovative procedures and processes.Essential Candidate Criteria:2+ years experience in phone based sales or an account management positionFluent in Japanese language.Exceptional phone etiquette.Proficient in face-to-face and presentation skills.Strong written communication abilities in both English and Japanese.Demonstrated customer-centric approach.Analytical thinking and adept at troubleshooting day-to-day challenges. Comfortable with computer usage and possess above-average data entry skills.Demonstrated expertise in customer service, sales, and account management.Interest or knowledge in Financial Markets.Benefits:Continuous investment in career development through technical and professional training.Perkbox Rewards & Recognition program.Parental leave support.Hybrid work arrangements.Employee referral bonus program.Study assistance.Complimentary fruit and snacks.Convenient CBD location with easy access to public transport.Multicultural work environment.Fostered collaborative team culture.Regular social activities to promote team bonding.How to apply:Interested candidates are invited to apply directly to the role with your resume outlining relevant experience and qualifications.Kindly understand that we anticipate a significant number of applications, and we will only be able to contact those candidates who have been shortlisted. We sincerely value your interest in advance.